Disrespectful

  1. 9 Hi - just another vent.Was told by one "higher up " that we are just going to have to "suck it up" when we c/o not enough staff scheduled, call ins,techs being cut. The other "higher up" told us that "we've been spoiled, and we better get used to things the way they are now."

    Do these comments seem professional? The whole staff morale is completely in the toilet, I am sad for my co-workers who work their behinds off, and sad for myself for being so stupid as to stay where I am.

    Is it like this everywhere else?
  2. Visit  jrwest profile page

    About jrwest

    jrwest has 'enough' year(s) of experience. From 'somewhere in the US'; Joined Jan '03; Posts: 1,278; Likes: 2,515.

    57 Comments so far...

  3. Visit  noyesno profile page
    86
    Seems less than professional to me.

    It's like that where I work. In the same "huddle" we were told, "it's been tough around here with the acuity so high," followed by, "don't forget to get your patient's family members that cup of coffee they asked for because they'll really remember it in their survey." Blow me. I'm I allowed to say that on Allnurses? Probably not but that's what I want to say to these people with all their grand ideas. Just keeping it real.
    bluenurse85, ceccia, Wheels28, and 83 others like this.
  4. Visit  cass1320 profile page
    24
    @noyesno
    This may be my favorite comment ever.
    marda, hikernurse, Bezoars, and 21 others like this.
  5. Visit  jrwest profile page
    11
    LoL noyesno- I have found myself saying exactly the same thing..blow me...a kiss... Best thing Ive heard today.
    It's justt getting very tiresome day after day after day
  6. Visit  BrandonLPN profile page
    50
    Quote from noyesno
    Seems less than professional to me.

    It's like that where I work. In the same "huddle" we were told, "it's been tough around here with the acuity so high," followed by, "don't forget to get your patient's family members that cup of coffee they asked for because they'll really remember it in their survey." Blow me. I'm I allowed to say that on Allnurses? Probably not but that's what I want to say to these people with all their grand ideas. Just keeping it real.
    I think there's a special circle of Hell set aside for the people who develop the customer service surveys for hospitals.
    bluenurse85, calivianya, LTCNS, and 47 others like this.
  7. Visit  uRNmyway profile page
    26
    And I think the circle below that one is for those who see those surveys as the New, New testament.
    Just recently had family members complain and ask to get compensated because they thought 'customer service' had been low. The reason? Well, we were busy with rapid response for their family member who was very quickly circling the drain. I mean, really? The only compensation you need is that your family member it's alive!!
    bluenurse85, LTCNS, KatieMI, and 23 others like this.
  8. Visit  Esme12 profile page
    12
    Quote from noyesno
    Seems less than professional to me.

    It's like that where I work. In the same "huddle" we were told, "it's been tough around here with the acuity so high," followed by, "don't forget to get your patient's family members that cup of coffee they asked for because they'll really remember it in their survey." Blow me. I'm I allowed to say that on Allnurses? Probably not but that's what I want to say to these people with all their grand ideas. Just keeping it real.
    As long as it is not another member you are saying it to.....
    hikernurse, nursej22, Wise Woman RN, and 9 others like this.
  9. Visit  twinmommy+2 profile page
    4
    Yeah that does seem a little disrespectful but it seems to go along with the trend, at least from what I've been reading here, that there will be decreased staffing, increased patient loads, and don't forget about the patient satisfaction surveys.
  10. Visit  xoemmylouox profile page
    14
    It's to the point they just don't care with faking respect for us. They know if you quit they'll just hire someone else or not fill the position at all. It's ridiculous! How do they expect us to care when they don't?
    bluenurse85, JesusKeepMe, hikernurse, and 11 others like this.
  11. Visit  Oldest&Ugliest profile page
    21
    Best comment ever noyesno! I work at a jail and I once had an inmate tell me, "The service here has just been terrible this time." Yeah.... okay, I'll get the Sheriff ... heads will ROLL! Lol!
    LTCNS, JesusKeepMe, hikernurse, and 18 others like this.
  12. Visit  Been there,done that profile page
    11
    Quote from noyesno
    Seems less than professional to me.

    It's like that where I work. In the same "huddle" we were told, "it's been tough around here with the acuity so high," followed by, "don't forget to get your patient's family members that cup of coffee they asked for because they'll really remember it in their survey." Blow me. I'm I allowed to say that on Allnurses? Probably not but that's what I want to say to these people with all their grand ideas. Just keeping it real.
    Well said but,

    Think it should be "bite me"
    icuRNmaggie, canigraduate, OCNRN63, and 8 others like this.
  13. Visit  HouTx profile page
    16
    Yet another example of incompetent management.

    The OP's manager was completely out of line - instructing staff to "suck it up". Horrible. Disrespectful. Guaranteed to undermine professional practice & overall staff morale. A competent manager would have been transparent - letting everyone know what was going on and the changes that were taking place. Then s/he would have asked for staff input/assistance on the best way to meet these new challenges & come up with a clear plan that everyone could agree on. Finally, s/he would be there, jumping in to help out whenever things get hairy.

    I am sure I am not the only one here on AN who can recall times when we had a very heavy workload, but because EVERYONE was working hard right alongside us putting in the same amount of effort - it was still 'good'. Nurses don't leave jobs - they leave managers.
    bluenurse85, icuRNmaggie, mycall2nsg, and 13 others like this.
  14. Visit  kbrn2002 profile page
    9
    Quote from HouTx
    Yet another example of incompetent management.

    The OP's manager was completely out of line - instructing staff to "suck it up". Horrible. Disrespectful. Guaranteed to undermine professional practice & overall staff morale. A competent manager would have been transparent - letting everyone know what was going on and the changes that were taking place. Then s/he would have asked for staff input/assistance on the best way to meet these new challenges & come up with a clear plan that everyone could agree on. Finally, s/he would be there, jumping in to help out whenever things get hairy.

    I am sure I am not the only one here on AN who can recall times when we had a very heavy workload, but because EVERYONE was working hard right alongside us putting in the same amount of effort - it was still 'good'. Nurses don't leave jobs - they leave managers.
    You have apparently been lucky enough to work with good managers and I am happy for you [seriously]. Not all of us are so lucky...my management team isn't quite so awful as to say "suck it up" but we would get a rah rah go team go, you can do this! speech and then watch all the managers disappear into their offices or out the door if they saved the speech for the end of the day. Actually pitch in and help? Not gonna happen.


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