I totally understand this situation. I had a job, as a school site nurse at an elementary school, where I had to completely walk way from the job to save my license. The principal had no clue as to my duties, and when I had to take a 6yr old's Epipen away from him (his mother put it into his back pack and told no one he had a serious peanut allergy, but this is considered a "potentially injurious object in the public school system when no paperwork has been completed to justify the medication), the parent got upset and claimed I was nasty to her. I wasn't. I had called her, when the teacher discovered the item, and explained school policies and rationales. If any parent complained about a teacher or other staff member, the principal wrote them up. We had no support from this administrator and this one only of many situations I had to deal with. I made a plan. I kept up skills whenever I could afford the money and time so I could stay marketable. I kept advocating to co-workers we needed to establish a system of support. I stayed in contact with a union rep. I documented any, and I mean any, event I felt might later come back to haunt me. I tried always to have a witness present with this administrator or any event I thought might turn bad. I researched my employee's rights handbook. I spoke softly and upbeat always to everyone, especially the complainers. It is true, that even when we do all we can, we may still have to walk away. But I walked away with my license unharmed. As a final note, when I left, I contacted my state's licensing board and notified them of my concerns. They were very supportive and informative. They also confirmed my license was in good standing. Good luck in your situation and know that because we deal with the public, most nurses face this problem.