i work 12 hour shifts in an acut care setting. At 11 pm, i was told i would be precepting, and got a new pt load. the preceptee is an experienced nurse. one of the patients had been admitted for bleeding, and had gotten 6 units prbc, 2 units ffp, and platelets during the day. last labs were at 4 pm, and none ordered until 6 am. i text paged the treatment team on call resident to ask if he wanted midnight rechecks.
he immed called back, and started yelling into the phone, what do you want hgb for, tell me, and on and on. i told him last checks were at 4....he con't to yell ,and what do you want them for', i said, why dont you think about it, and call me back...he hung up on me.
he shortly afterwards came to the unit, and half apologized, i said why do you hang up on me, he said, you were asking why i am asking you about why i needed a hgb, and to think about it and call you back. he said it was 'half my fault' but he apologized, and said he had previously just been yelled at. later he came back to the u it again, and sincerely apologized.
i worked cooperatively with my preceptee, working together, explaining as we went along, letting her do what she could, ect, trying to make her feel comfortable and supported.
in the later morning, i helped a relatively new coworker get some drips hung and deal with her pt desatting.
as i was leaving in the morning, the clinical specialist 'asst nurse mgr', pulled me aside and said in a very challenging tone, like talking to a child, a coworker had expressed 'concerns' about a md interaction at the desk in front of a preceptee that was awkward. did i not have a scuffle with an md, ect, and that that lacked professionalis in front of the preceptee.
***. i was like 'i treated the preceptee as nice as i possibly could. i called the md for a hgb on a bleeding pt, and he yeled at me, and hung up on me. he came to the unit 2x to apologize. you dont need tohave an accusatory tone when talking to me. i am the last person you need to speak to about conflict, i am nicer to people here than 95% of your staff, and that means everyone fro the janitor to the attending. if this person were uncomfortable, she could have come to me, or not let me help her for the last hour of work. i resent the tattletailing as unproductive ans malicious, but thank you forsharing this with me. i will let you know that at this stage in my life, i will not work with this pettiness, and request a meeting btwn you and the staf person and i, as now this makes me feel awkward....ect, i was very upset...
what do you think of the staff person 'sharing her concer', she is a relatively new grad....
The key word is "new grad". Although I haven't started NS yet, I have worked in the hospital for 20 yrs in various jobs such as a nursing assistant, EKG tech and now as a sleep technologist for the past 13 yrs . This is obviously a person that has never worked in a hospital and been on the receiving end of a doctor that is taking is anger out on an innocent person. You said that he had just been yelled at previously. She still has the "doctors deserve to be put on pedestals" attitude and you should never talk back to them like you did by telling him to "think about it and call me back." She is a "Bambi." All doe eyed and innocent. I had an ER doctor that had to yell at every new employee to see what kind of person they were. If you stood your ground and defend your actions then he respected you and had no other problems with him.
Last edit by Guy in Babyland on May 2, '13