"When was the last time I wow'ed a patient?" - page 2

I recently went to a job interview and one of the first questions I was asked is, "When was the last time you wow'ed a patient?" Up until this point I thought the interview was going pretty well. I... Read More

  1. Visit  C-lion profile page
    0
    Quote from Mully
    I literally couldn't think of any specific story or anything, so I crappily pieced together some fluff answer about how I try to wow all my patients. It was not good.
    I was recently asked this type of question, though thankfully it was worded (a bit) better- "tell me about a time you went above and beyond for your patient".
    My answer was probably very similar to yours...and it was true, I DO try to provide excellent care for all my patients, but as a lot of nurses certainly feel, you can't please everyone.
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  3. Visit  imintrouble profile page
    3
    I really thought about the last time I wowed anybody for anything.
    I'm still thinking.

    I think I'm a "Hide my light under a bushel" kind of gal.
    Last edit by imintrouble on May 31, '13
  4. Visit  chevyv profile page
    3
    I see things everyday that make me want to shout. I see pts asking a nurse if they can heat up some prune juice for them and the nurse replies "no, I don't have time" and then heads behind the nurses' station to text on her phone. I see pts asking for a home visit pass and the nurse replies "you have to talk to the doc", even though pt and family left several messages.

    Is it a Wow kind of thing when you go out and heat up prune juice, or grab a chart and head into the docs hidey holes to get the order written? I just try to make my pts life a little better while I'm there. Is that a Wow moment? Because sometimes, it really means a lot to them. It hasn't killed me yet either.
    libbyliberal, calivianya, and RNitis like this.
  5. Visit  marycarney profile page
    22
    The last time I 'wowed' someone was many years ago: I accidentally flushed a line that I just just taken a dopamine gtt. off of. The patient actually said, "Wow! My heart is racing all of the sudden!" to which I stammered, "Oh, really?"
  6. Visit  86toronado profile page
    6
    I love this topic!!! I just had to meet with not one, but two managers of a unit I floated to after working a 12 hour shift, to answer about a patient complaint regarding my nursing the night before!!
    The patient, who waved me away when I attempted an assessment, said that I failed to assess her and her roommate. Said roommate, whom I got no report on, was very unstable, and I actually spent the entire night following up on her lab values, vitals, blood sugars, etc. The other patient (ie: the complainer) was the most stable of my 7-patient assignment, so excuse me if I didn't get in to assess her until 2145. So, unfortunately, the patient I "wowed" that night was unable to speak for herself, so instead I had to answer to the management regarding the alert, oriented and independent complainer.
    libbyliberal, R!XTER, anotherone, and 3 others like this.
  7. Visit  nursel56 profile page
    9
    Quote from 86toronado
    I love this topic!!! I just had to meet with not one, but two managers of a unit I floated to after working a 12 hour shift, to answer about a patient complaint regarding my nursing the night before!!
    The patient, who waved me away when I attempted an assessment, said that I failed to assess her and her roommate. Said roommate, whom I got no report on, was very unstable, and I actually spent the entire night following up on her lab values, vitals, blood sugars, etc. The other patient (ie: the complainer) was the most stable of my 7-patient assignment, so excuse me if I didn't get in to assess her until 2145. So, unfortunately, the patient I "wowed" that night was unable to speak for herself, so instead I had to answer to the management regarding the alert, oriented and independent complainer.
    That was the point I was going to make. The question uses a word more common to your average infomercial actor when they look at the miraculous change in their complexion or whatever from the product being hawked, lol. "Oh my gosh I can't believe what a freaking awesome nurse you are!!! I'm going to call everyone I know and tell them about it! Give me that phone and another round of chilled sodas for my friends!"

    We take care of babies, children, vented and sedated, post-op, dementia, people who don't converse well in our first language, and many more other readers can add to that - but I thank the OP for posting this so if I am ever asked the question I won't give out an involuntary eyeroll and have something coherent to say.
  8. Visit  NickiLaughs profile page
    10
    Hit the nail on the head! In my ER, whenever we get someone "important" the charge will rush him back and say "be nice,". I'm instantly offended, because if you are my homeless patient or Bill Gates you get the best of me.
    libbyliberal, Sammie7, R!XTER, and 7 others like this.
  9. Visit  RN/MSN1984 profile page
    0
    what types of things do you do as a nurse to go above and beyond for your patient out of the kindness of your heart?
  10. Visit  Fuzzy profile page
    3
    I "WOW" my patients all the time. They just want a scratch behind their ears, a little walk, maybe a bit of soft food if the doc okays it. The clients on the other hand can be royal pains. Now we are expected to "baby sit" out of control children. Sorry I did not hire on as a baby sitter. Actually I most likely would get paid more if I were a baby sitter. Yes I'm on a rant fest.

    Fuzzy
    maelstrom143, canoehead, and 86toronado like this.
  11. Visit  prnqday profile page
    9
    I wow'ed a patient when I gave them narcan after they OD on whatever.
  12. Visit  Mully profile page
    10
    I wow'ed the last patient I gave a suppository to, that's for sure.


    Wowza!
    DedHedRN, R!XTER, BlueBabyNurse, and 7 others like this.
  13. Visit  DedHedRN profile page
    0
    oh laughing out loud so hard right now!
  14. Visit  WeepingAngel profile page
    1
    I can safely say I wow patients all the time. Each and every day I go to work, no exaggeration, I have at least one patient or family member who says, everyone is so nice and helpful here, no one ever makes you feel rushed or like they are too busy for you. I take pride in my job and I like to help people.

    That's not to say you have to be smiley and subservient to patients all the time, but I like to go the extra mile when I can.
    bcolon likes this.


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