Re: Member Suggestions Wanted for Article contest
How about ways to deal with anger/bad behavior of a.) patients b.) nurses c.) family members d.) physicians e.) management f.) ancillary staff
As a new graduate, I was amazed at the way any of the above responded to me in anger. I was not prepared to deal with any of them and reacted by being hurt, wounded. It took years to gain enough experience/confidence to effectively cope.
Most of us do not expect to encounter "bad behavior" in stressful situations. It can provide stress that prevents us from wanting to return to work. How do we react in situations to prevent "enabling" the behavior to continue? We could share our experiences of EFFECTIVELY defusing situations and learn from each other.
Nursing News