Patient hand-off situations - safety issue

  1. I am looking for engaging stories regarding patient hand-offs (nurse to nurse) where poor communication resulted in (or nearly resulted in) a bad patient outcome. I need to give an inservice on the importance of effective communication at hand-off and I would like to use a real life story to make an impact. Any stories out there? I would appreciate your help. Thanks.
    Teechrn
    Last edit by teechrn on Dec 20, '05
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