I just want to warn everyone of this company. They sell NCLEX prep couses but they DO NOT answer their phone. And when you email they reply that they will take care of it and never do.
I purchased the program and was unable to download some of the videos. I received the following error, "404 Not Found error." I contacted them and they reply back right away and said they would reset it. They never did and I continued to email and got no response.
Then I tried calling their number and again no response. So I posted on their Facebook page and within second that got their attention. They replied they would reset it and deleted my post. Well it is more then a matter of resetting it because I am still getting the error "404 Not Found error." I replied back and still no answer. Their web site states they respond to emails in 48 hours but I did not think that meant 48 hours each time I sent an email with the same issue.
And they can keep resetting it but they need to do something different so I don't get the error message. Resetting it will not help!
I am getting extremely frustrated. If anyone has any insight on how to deal with this company please assist. I am at my wits end.