Re: Query about ventilator problems
I don't want to give anyone the impression that we are not doing anything about it. It has been reported to all the relevent authorities and to the manufacturer. There have been several incidents on separate ventilators. Faulty vents are removed from patients and taken to biomed until the problem is addressed by the manufacturer. We cannot take our entire fleet of Evita XL ventilators out of service -- unless anyone has a spare million bucks to donate for new vents or wants to volunteer to manually bag all ventilated icu patients for the foreseeable future.
The manufacturer (Draeger) has given a multitude of different reasons. After each of the reasons given (and actions taken), over a long period of time (>12 months), the problem has reoccured
every single time. Sometimes in the same vents, sometimes in different ones.
The problem is not that the hospital or biomed department is unconcerned. The problem is that Draeger is not serious about addressing the problem. There are enough adverse event reports on the FDA website to show that we are not the only hospital where this exact type of problem has happened. But the manufacturer does not appear to care - they appear to think they have done enough to help us, and the whole problem is our fault, so it's turned into an us vs them situation.
I would have expected a little bit more from a company like Draeger. Unfortunately, their service philosophy is second rate. It seems you either take out a service contract with them and pay ridiculous amounts of money for bad service, or you do in-house ventilator service and pay for Draeger to repair when necessary - and still get bad service (and pay ridiculous amounts of money for each repair).
This problem does appear to be isolated to the Evita XL ventilators, but we don't have much in the way of other Draeger equipment. Except for Oxylog's, and they are very good transport ventilators.
jasper_x
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