arthurbaird0

arthurbaird0

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About arthurbaird0

arthurbaird0 has 14 years experience.


Co-author: The Scandal of Healthcare: Nurses, Waste & Customer Service

Latest Activity

  1. A Patient's Reflection

    In a hospital located somewhere in America, a young woman, a mother of three, steps out into a hallway as the elevator door closes behind her. She looks left then right before crossing, then it's down to the end of the hall to visit her husband recov...
  2. Supply chains and other service industries, like telecom, worry about "the last mile"--the final step in delivering a product or service to customers. Like other industries, healthcare must connect most meaningfully to the patient, and the nurse is a...
  3. Supply chains and other service industries, like telecom, worry about "the last mile" the final step in delivering a product or service to customers. Like other industries, healthcare must connect most meaningfully to the patient, and the nurse is al...
  4. Healthcare System Fail: Is This Why Nurses Are Overwhelmed?

    What is the best way to get involved? How do we get the message out? Nurses ARE the backbone of healthcare and the key to reducing cost but most significantly increasing the value for patients..
  5. The Scandal of Healthcare: Nurses, Waste & Customer Service

    Where's the best place to post articles?
  6. A nurse walked into a patient's room one day and she saw her patient didn't eat their soup. Concerned the nurse inquired and the patient replied, It's too painful to sit up all the way to eat soup.” Knowing the importance of nutrition, the nurse ...
  7. Healthcare System Fail: Is This Why Nurses Are Overwhelmed?

    On a typical day, a nurse will walk an average of three miles per 8 hour shift. Up and down the same thirty-foot stretch of hallway over and over again--hunting for and fetching the many things she needs to care for her patients. In fact, she'll do t...
  8. Healthcare System Fail: Is This Why Nurses Are Overwhelmed?

    Today the nursing station is all but gone. Medication frequency, dressing changes, and other prescribed care are ordered from a computer located in a patient's room, or just outside the door. In a scenario we have seen repeated hundreds of times, a n...
  9. Healthcare System Fail: Is This Why Nurses Are Overwhelmed?

    Thank you! Nurses are the backbone of healthcare! Best Regards
  10. Healthcare System Fail: Is This Why Nurses Are Overwhelmed?

    Please read: The Scandal of Healthcare: Nurses, Waste & Customer Service. Amazon.com: The Scandal of Healthcare:: Nurses, Waste & Customer Service eBook: Colin Baird, David Sundahl, Adirondack Editing: Kindle Store One reader of the book wrot...
  11. The Scandal of Healthcare: Nurses, Waste & Customer Service

    I believe that ALL hospital administrators, managers, directors, VP's and hospital presidents should read. The Scandal of Healthcare: Nurses, Waste & Customer Service. As one reader wrote "This book is as true as it gets.It is not for the nurses,...
  12. One of my most memorable experiences was more than a decade ago while working for a Level One Trauma Center on the East coast. I was sitting in a hospital break room during one of my breaks as an inventory coordinator when a nurse walked in. I simply...
  13. Where'd the Affordable go in the ACA

    In October 2015 New York Times published Closing a Hospital, and Fearing for the Future noting Mercy Hospital Independence as the 58th hospital to close in the United States in five years”. In November Modern Healthcare, an industry leader insider'...
  14. The Scandal of Healthcare: Nurses, Waste & Customer Service

    Please Read The Scandal of Healthcare: Nurses, Waste & Customer Service. If you are a nurse, love a nurse or know a nurse.... They are Hero's.. Without them I am not sure I'd be here. They took care of me when I really needed help. I hope ALL nur...
  15. Twenty years of experience and research reveal two indispensable truths about hospitals and healthcare organizations that can no longer be ignored. First, those institutions neglecting the basic fundamentals of patient care, risk jeopardizing the qua...