brilliant observaton!! this is the most ridiculous thing that has ever been implemented! In the 20 years of nursing, I have never EVER thought I would see the day that our "job performance" per "customer satisfaction". I don't even want to be a nurse...
I am so relieved to hear that I am not the only nurse that feels this way! After 20 years in nursing, I'm sad to say I'm thoroughly disgusted with healthcare as a whole. I started my career as a CNA, obtained LPN licensure in 99, RN in '10. After ret...