zoey3270

zoey3270

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About zoey3270

Latest Activity

  1. Difficult Conversation re need for bathing

    Sorry about that, I thought I was replying to the one that worked. Anyway it was the suggestion posted by Hygiene Queen: "Ma'am, I don't know how to say this without hurting your feelings, but... but I do smell an odor and I know... I know I would b...
  2. Difficult Conversation re need for bathing

    Thank you!!! It worked!
  3. Good Morning All, I have had a conversation with a resident in assisted living who is alert, confused and keeps refusing to shower. She thinks she is clean however she has a strong body odor, family is upset as she will not even allow them to help h...
  4. "We never did it that way" "We always did it that way"

    Thanks for all your good advice, I am so happy I found this forum. The last 2 days have been awful, I had to call in the big boss and we are set for a staff meeting. I didn't want to because being new I'm afraid she now thinks I am not capable of t...
  5. Hello, I am a new manager with a staff of CNAs and volunteers. Short staffing is not my issue, change is my challenge. Part of my new job is to get the facility back to where it once was which was efficient but somewhere along the line it fell short...