TeamRNc

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1. Pt. complaint to charge nurse

   TeamRNc replied to TeamRNc's topic in Management

   Thank You for your response The manager was notified when the complaint was made, she was at home The family was so upset it would not have been good for the nurse to go in right then but i still would have liked to have given her a heads up about ...

2. Pt. complaint to charge nurse

   TeamRNc posted a topic in Management

   sigh! ok so a patient calls me (charge nurse that day) into the room, I spend an hour listening/schmoozing gathering details. at the end of the talk the very upset family states they feel better but would like the issue brought to management. I aske...