talktome

Latest Activity

1. home based triage pay???

   talktome replied to luvmyhubby's topic in Triage

   I can't imagine doing what you're doing and not getting reimbursed for my time, whether or not I'm taking calls the entire time. Your time is valuable and should be compensated for. I work for a call center, so I clock in and out and am tied to the ...

2. QA for home based RN

   talktome replied to cab6e3's topic in Triage

   our calls are all recorded. at least 5 calls per month are QA'd, they have a tool for that. we meet with our managers in house on a monthly basis to review.

3. # of calls per hour

   talktome replied to beach48's topic in Triage

   I work for a 24-hour nurseline. Our QA standards allow for about 4 calls an hour. We don't really have an expected number of calls, more a time standard of a total of 13 minutes, including chart time. However many calls come in are taken by howeve...