cleo

Latest Activity

1. Professional goals

   cleo posted a topic in Management

   I struggle each year with helping staff set goals for the coming year. Most are seasoned nurses, great at what they do. I feel I set the bar too low when helping set thier goals. Any suggestions on goal setting?

2. receptionist taking vs?

   cleo replied to ms_orion's topic in Ambulatory

   Is the receptionist a CMA? In our department we have CMA's that are AD level and have been trained to do both office work and patient care.

3. any thing about nursing management

   cleo replied to cute noosh's topic in Management

   Congrats on the new job. I have read books by Dale Carnegie, How too Win Friends and Influence People. It was written back in the 30's yet still holds true today on how to deal with people. Dr. John Maxwell has some good leadership books. Develpoing ...

4. what do you think of this?

   cleo replied to greenbird's topic in General Nursing

   The New Hampshire SBON used to publish the names of nurses license's being revoked,or nurses being reprimaned in the quarterly news letter. Now just the license number is published along with the disaplinary action. However we can still log into the ...

5. RN duties in outpatient setting?

   cleo replied to work4choc's topic in Ambulatory

   The RN's in our office are telephone triage and patient education. Through out the organization, we are multi specialty clinic, RN's are utilized in the specialty areas, oncology, urology, etc. to do specialized procedures, minor surgery, and some te...

6. How are your patients scheduled?

   cleo posted a topic in Ambulatory

   I work in a very busy pediatric office. We are looking at new ways to schedule same day appointments. The goal is to have our telephone nurses freed up from taking phone calls that have nothing to do with nursing. ie: "When is Mary's next appointment...

7. I feel I'm being sabotaged

   cleo posted a topic in Management

   My director gives no support. She undermines every decision I make, never takes any suggestion for improvement seriously. I could go on and on about what she has done to me. The staff is quickly loosing respect for me and I have very little self conf...

8. Rivier College

   cleo replied to SarahLovesNovember's topic in New Hampshire

   I attended the LPN to RN program then the RN to BSN. I had a great experience with both programs. Instructors were graet and always available

9. Is Phys. Office nursing "Really Nursing"?

   cleo replied to ana115's topic in Ambulatory

   I have worked in an office for more the 15 years. Office nursing is very specialized and becoming more so every day. We are doing treatments and procedures in the office that you wouldn't have done even 5 years ago. I do agree that you should get a g...

10. JCAHO Prep quiz or game

    cleo replied to Debrajo MSN's topic in Management

    When we know that JACHO is coming, our managment teams goes to work. We show up unannounced on different units as surveyors. We pretend, yet are very serious, during our mock survey. We ask questions of the staff that the real surveyors would ask, ob...

11. Please explain to me why people think this is weird?

    cleo replied to sherichance's topic in General Nursing

    Have you been to see an allergist and be skin tested for the allergy? I worked in an allergy office and orange was on our food skin test panel. I don't think this is wierd at all. I can't tell you how many things I have tested for that I never though...

12. Impaired staff nurse

    cleo posted a topic in Management

    I believe I have a staff nurse that is impaired. She frequently leaves (at least once a week)to go "see my doctor" to get a shot for headache or some other ailment. It is almost always a narcotic she receives. I document her absences and have been to...

13. Is anyone using this model?

    cleo posted a topic in Management

    My department chair and I have been talking about changing the role of our telephone nurses. We are in ambulatory care and I have four RN's that do telephone nursing. She has suggested that reception be responsible for scheduling acute visits along w...

14. What skills and qualities are needed?

    cleo replied to CarolineRn's topic in Ambulatory

    I hope I'm not to late for your project A good solid back ground in med surg nursing is esential. You also need good phone skills with a 6th sense. You will be asked to make a nursing assement with out seeing a patient. A good sense of humor and bro...

15. difficult staff member

    cleo posted a topic in Ambulatory

    I recently accepted a position as a clinical leader and have one very difficult staff memeber. This person is a complainer, passive aggresive, back stabber. I can't tell you the hoops I've jumped through to communicate my feeling and concerns. Nothin...