New DON seeks advice

[malenursewtx, ASN, RN]

Hey everyone. I have accepted a position as DON for an 80 bed facility with a 62 census as this time. I worked at a different facility as an LVN for a 1.5 years, 6 years ago. Since, I have worked ER, med-surg, hospice and home health. I live in a small rural area and already know most of the nurses and aides. They are excited that I have accepted the position because they have not had good, steady management for several years. A new company took over the facility and the Admin has been there about 6 months and they all seem to like him well, and he and I hit it off well in the interview. My question is that I am afraid due to knowing a lot of the staff already, that they may try to take advantage right off the bat by calling in or asking for time off that is not normally reasonable. Also, when you started what was the best thing you did to get to know your staff and let them know that they can trust in you as management and know that you will have their backs? Thanks!

[Johnny226]

Be firm. Communicate your expectations about attendance to work.

With regard to establishing credibility; the only thing that works for me is to get out there on the units, work in the charts at the stations. Ask questions. Get to know your staff and your residents. They will in turn trust you and have respect.