CCM To begin with I am glad you solved the problem as I wrote the best way to deal with this is to sit with the family. But we have to know that incidence like this will keep on cropping up. The best thing is to stay in good communication with the families and help them to understand that it is in our best interest to give the best possible care and we care about their loved ones as well.
Originally Posted by Daisees
Well, simple answer to that would be to invite a member of the family to come observe and/or help with the care on occasion. You have absolutely nothing to hide so why hide it?
WOW!!! My experience with family members is that they view things a little differently. That same 200 lb paraplegic on admission was calling for the bathroom and her son would not accept our explanation that the transfer was too difficult and we needed to order a wider seat for the toilet because she couldn't sit safely on the standard seat. So the son decided to "show" us how its done. He nearly killed his mother in the process. was dripping sweat from the effort, when his mothers started crying "Stop!", (and he wouldn't) I put my foot down and made him stop. The son didn't see it, he thought he was doing fine work., Turns out the mother wasn't calling for the bathroom but had a UTI and was experiencing burning urination. She hadn't been toileted for 2 years prior to admission. In half a year, she has lost some weight. worked with PT and now does sit once a day on the toilet,even though she is still incontinent.
There are families and there are families- some understand and some don't see it- no matter how hard we work and are caring and careful- they complain. With patience and time they all come to realize that we are doing good work.
BUt to invite them to help with care in order to see how unelegant our work is- would not work - I would also not want to set a precedent.
Besides what makes you think that the mother wants her child to change her diapers?????
Nursing News