In most states, the Board of Nursing deals only with the practice and licenses of specific, individual nurses. If your concern is with the facility overall, you need to contact your state agency that licenses/regulates healthcare facilities
(the agency that sends surveyors/inspectors -- this is what healthcare people usually mean when they talk about "the State"). Every state has one, but it's called something different in every state -- usually, it's a division of your state Department of Health and Human Services (or whatever that's
called in your state!
) The state DHHS website would be a good place to start looking for who you need to contact. Typically, there's an "800" number "hotline" for complaints, and you can make complaints/reports anonymously.
I worked as a surveyor for my state's licensing agency for several years -- we investigated all complaints, and reported back to the complainant (if the person gave us contact information; obviously, we couldn't get back in touch with them if they complained anonymously) after the investigation was done what our findings were. The final reports of the investigations are public record (since they are being done on the public's behalf). Our agency much preferred complainants to give us their names & contact information, but we always
kept that information secret from the facilities when we investigated. That's not to say that managers of a facility couldn't sometimes figure out on their own
who had made a complaint, but they sure never heard it from us (and, in fact, we went to a lot of trouble, "decoy" charts, etc., to try to keep them from being able to even figure it out on their own).