Quote from rsmit02
I agree perhaps "abuse" wasnt the correct word but I understood what the origional poster meant it feels horrible being at the mercy of a company with no competition or incentive to do better. It is dealing with peoples lives and should be more accountable.
Why, is someone holding a gun to your head, threatening to shoot you dead if your paperwork is not processed in a few weeks flat?
Sorry, but you are CHOOSING to emigrate and asking for the privilege to do so. This not a right nor in most cases, does it mean life or death. A highly understaffed group is being asked to evaluate your paperwork to see if there are any additional requirements. They have to possibly cross multiple hurdles to do so, in various languages and obtaining paperwork, from many sources (many of whom are often the cause of the delay).
No one is delaying deliberately (an aspect of abuse), they merely do not have the time/energy/resources to do this job faster. They also have way too many applicants for the staff. Much like hospital floors that are understaffed - the nurse is not "ignoring" you and meaning to be abusive, they just cannot be everywhere at once. It is a an impossibility.
Be also aware that people that call repeatedly, slow them down more. If someone is on the phone because you are demanding info "NOW", that person will be trying to find that out, keeping them from processing your or someone else's paperwork. Or that your school may not have actually sent info to the right place or provided adequate information, and that your school/employer, etc may be the problem.
Here in the USA, as a native born and educated nurse, I have had to wait over 4 MONTHES! for the state of Florida to send my NCLEX result and licensure history to the state of Georgia, before they could grant me licensure. This entailed sending a form around two hundred miles, over one state border, with no language barrier or equivalency evaluation needed. It also required multiple phone calls, being placed on hold for 10-20 minutes at a time. I racked up around two hours of long distance phone charges for this also.
An essential part of the journey to emigrate is PATIENCE. You will find that immigration to USA will probably require alot of it. Even those of us that have been born here are required to have patience. It is not easy.
You may complain about "abuse". But unless someone called you ugly names on the phone, blackmailing you, accepting bribes or came to your home to assault you, there is no abuse.
And given the bad delays that the USA states have in processing forms, for an international immigration issue to take a bit long is not going to garner much sympathy and may be seen as biting the hand that will be feeding you.