waiting for my nclex result

hi im new here, i have a problem regarding my NCLEX result.. i took my exam last Sept. 6, 2007 here in the Phil and until now i haven't received my confirmation letter yet... although, I did received an email/survey from NCSBN and they congratulated me for passing th NCLEX so I asked my other friends who passed the NCLex already and they did received an email/survey like mine from NCSBN but after they received their confirmation letter.. with my case I received the email first so i really think that my confirmation letter is lost already.. I have called the BON of CALI5x already. the first time I called, the operator told me just to wait so I waited until its 2months already, I called again and opeartor said that she will tansfer it to the evaluator and that I should wait for an email from the evaluator but after two weeks of waiting still no sign of that letter and that email so i called again last nov.26 and the operator told me to wait for the letter the next day I will receive it but i have waited the whole day, still no sign of the letter.. i don't know what to do next.. the BON(operators) don't know , i guess, what to do cause they don't seem to be doing somthing about it... i've been waiting for 3months now, i think, still no sign of my confirmation letter.. i don't know if i really passed the NCLEX or what.. help me out guys.. i don't know what to do now... even i keep on telling BON that i think my letter is lost, they're not doing anything about it thanks.