New Home Health Agency/Personal Care Agency looking for help

Hello everyone!

My organization is currently in the process of starting a new division with in Personal care (non-medical) and working towards becoming a liscenced HHA.

I am just going to ask a simple question and ask for opinions.

What is the best way to run an organization? What makes the job easier? Harder? What are things that are essential? Not essential? What type of policies are needed and not needed?

These are just a few questions I have but I would love to speak about all aspects of the bussiness.

Please lend me your knowledge!

Thanks,

YCN