Maestro?

Anyone out there use this system? What are your thoughts on it, any advice or tips? Our agency just installed it with the plan to "go live" on July 1 (the day I started) but there were so many flaws we had to go back to the "old" system for a few weeks there in between. Now we were told we had to "go live" again as of Aug 1 but many of the problems are still not fixed. We have visits sitting around for days we are not able to get put in the system because no one knows how to operate the system. We are a very small agency with few resources so any input would be greatly appriciated!