Hello, I work in a hospital and had a patient pass unexpectedly under my care for natural causes. The family went out of there way to send me a card and a small token to show their appreciation for my support during this most difficult time. Am I overstepping any boundaries by sending the family a sympathy card /thanks for this nice gesture? In doing this I would need to find their address from medical records or my manager. What do you think? Thankyou
Omg no no no!!! Do not do it! You stated that the patient died unexpectedly so even though right now the family is feeling all kind and nice towards you that could change on a moments notice. What you could end up with is a lawyer trying to use your kind words in return as admission of guilt for either you or your facility. I have spent most of my career in hospice and I have come to (almost) fall in love with some of the families I have worked with, even though they have knowingly put their loved one on hospice there is almost always that one bad apple who see's me as the angel of death and would love to sue me or my company if given the chance.
Please do not open yourself to the possibilities. Sometimes for my closure I look for my dear patient's obit, and I have even heard of nurses quietly attending funeral services but DO NOT put anything in writing!
I am sorry for your loss but you must protect yourself.
Last edit by BerryHappy on Jul 9, '13