Quote from Interpolfan89
I told her to call the unit manager/charge and make a complaint about the matter. Next, if nothing gets done, send an email to admin about the matter. If nothing is done after that, refuse to take the cart on her next shift. She thinks this is extreme. What do you all think?
Registering her complaints are fine, but her REFUSAL to take on the cart will prob result in INSUBORDINATION or a REFUSAL to carry out duties as assigned.
We're talking about severe disciplinary reax possible, possibly her termination.
What's the facility's protocol for wasting narcs? That's the first thing to know.
If the pharm consultant be brought into the loop, it should be done. They usually review med errors.
Since a med error was made, was an incident report filed that identified the outdated meds as CONTRIBUTING to the error? And that data could have been added to the write-up.
Anywhere you can document contributing factors such as this, aids a root cause analysis.
However, final note - a med error was made. A failure of one of the 5 rights. No getting around that fact.