I have used Point Click. It is a computerized charting system. Personally I really liked it. It took some getting used to especially for those that did not have computer experience. But even the "seasoned" veterans were soon on board. It is relatively user friendly. For the front line staff it was great as you could access everything from charting to vitals to contact info. We had not utilized it to its fullest as I understand that you can also have med info and drs orders. The care plans
were easy to use but a little onerous to initiate. Updates were easier. It can flags those that are due and those that are overdue.
On the downside, I understand that it is expensive, as you cannot own the software but rather pay a monthly sum per resident. Also, in our experience, tech help was not always quick on the draw.
You still have to have your paper charts for when the system is down.
Overall, we found it made our jobs easier.
Hope that helps some.