Pleasantly Confused

I spent 10+ years as MDS coordinator with a lot of my time spent inservicing on documentation. While I don't see anything wrong with the term, I don't think it is very descriptive either.

Just using the word confused.. what does that mean? I lost my car keys for 2 hours today (I put them in a different desk drawer than normal and forgot em). I was confused. Compare that to the sweet little lady today that thought her daughter was actually her mother. She was confused too. We were both very pleasant about it (alright I was getting a tad irritated with myself). But my point is these conditions are not the same. Rather than use generic words it is always better to give actual examples. Describe what you actually see/observe that makes you think the resident is confused and then describe their reaction to redirection, etc. Let the reader determine she's pleasantly confused based on the picture you painted.

Ok, taking my MDS hat back off - thought I threw that thing away.