you are responsible for your action and what is in your cna competencies. you are there for pt and you are making decision what is good for them. you need to use your judment if what you plan to do is right or not.
well, being on shift you need to be able to change your pt at least once. you do not know if he will not refuse doing something again on next shift.
what i do, is i talk to pt if he is not cooperative, i leave him for about 20-30 min and go back again. if he refuses again, i go talk to charge nurse and supervisor. i usually ask nurse to go with me and talk to him again together. if this does not work, i make detailed report and exactly state what pt says, what nurse says, and notify next shift cna that i was not able do it because... usually if you talk to pt and try to encourage him or her to participate in care they will cooperate but if not try to ake effort next shift will help him or when i caome back next day (if i work), but i make sure at least every two day my pt is bath regularly, it does not have to be shower i know how busy cnas are so i just give my pt complete bath every other day, but regular hygiene every day so they are clean and neat and feel comfortable. also you can ask other cna for help so there is witness of any abuse from pt to you, i do not think you want to do any harm for any of your pts.
i hope you will find your way too, it is hard to deal with pt sometime but put yourself in their position. i beleive they just pretend that they do not care but really they love when you are there for them.
good luck, no judgment just advice.
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