Omnicare Pharmacy-discuss

In Israel the pills dont come in bottles, so it would be virtually impossible to tamper with- Our local pharmacy is closed on friday aft till sun morn, even hospital pharmacies are closed.
Thanks for the feedback on the dropped pills. I have caught staff and gotten complaints about this from families. I have to make more of an issue on this and write an inhouse policy not to use dropped pills\ Thanks

Question, what do you do with a dropped pill- that hits the ground= do you pick it up wipe it off and use it, or throw it out?[/quote]

Have you ever heard of "Kissing it to God"???? ha ha!

How about the 3 second rule?

Our pharmacy has ascertained that all dropped pills be returned and they will give replacements- 3 seconds or not.

You know, back in the olden days, way back...hehe... we did not have the luxury of getting medications delivered every day, or calling for a back-up. I did a lot of praying and careful preparation...needless to say there was always one who managed to drop every pill...oh god...what a nightmare. I unfortunately have "kissed" a time or two back in the day. I hate to admit it, but it is true, especially narcotics, god forbid you dropped one of those......Yeah, I knew what I was doing, I didn't do it if it rolled under the bed or anything. but if it fell on the sheet or table top, or somewhere half clean. Was it right? Of course not.

If I dropped a pill on the floor, I'd ask myself what would the resident do if they were in their own home. Our floors are at least as clean as that. They would pick it up and use it, I'm sure. So if I dropped a tylenol I wouldn't use it...but a zocor? which costs a couple of dollars for each pill?? Probably.

I couldn't agree more I HATE OUR PHARMACY!!! There I said it and I say it everyday at work when I'm dealing with their constant theraputic interchanges, denying they got orders, saying meds where dc'd and they weren't, telling us a resident has an allergy but we have no record of it, med cards with empty bubbles and you call to let them know and they argue with you (them: 'Our records show we sent you 20 pills 10 days ago' me: ' No there where only 10, and we used the last today' them: 'well I'm sorry I show we sent 20 and it is to early to reorder!!!" ) I could go on forever! Ugh!!! Did I say I hate them! I spend more time during my day dealing with pharm issues them anything else. Oh, and then there is the Pharmacist that comes in to check charts and parks himself behind the already crowded desk for hours so we can't get our charting and paper work done!

And what pharmacy is this you ask Omnicare, of course!

Always have issues with them, every single day. Seems like the facility could do better.

I must agree with capecodmermaid and Pharmerica. Boy do I have a problem with them. Last Thurs. night while doing Narc. count onto shift, I noticed there were only 8 methadone pills left in a blister pack for one of our residents. He gets 4 at a time, three times a day. I also noticed that the reorder sticker was pulled. Day nurse comes on, tell him what's up and to probably expect the order in the morning. Come back that night. No methadone. Guy missed two doses. I documented to cover my butt, called the pharmacy and got the answering service. I wish I found out what the reason was for the delay but boyyy was I P.O'd. Even ordering our butt cream seems to be a hassle sometimes.

Oh where to start. I think my favorite Omnicare moment was when I called about a med and they "never got the order". I refaxed the order. Once again they "never got the order". Third fax never got it. I finally raised such a stink that they transferred me to a pharmacist and he took the order over the phone. Not to mention the time that they D/C'd all of my residents meds when her husband died and then wanted to fight with me about whether or not she was still alive. I swear a monkey could do a better job.