Omnicare Pharmacy-discuss

The chain is in 47 or 48 states.I've seen stories on CNN about them and medicare fraud.We are a county run facility and we had to go with the lowest bidder.The DON is hoping to get rid of them when the current contract is up but with the state the economy is in we doubt she'll be successful. Just recently they changed the labels.I'm good with that-they have high lighted the pertinent info,the name of the med is larger.However when the first boxes came through they had put the labels on in-correctly.Instead of starting to apply them from the top and going around the side they started applying them from the side first which meant when you looked down into the drawer at the top of the box you saw nothing that told you anything about the box of meds.Talk about stooopid! The names of the med,the resident and the RX number were all on the side of the box and the boxes open on the top..Guess what our DON said when I took a box to the office? "Good-this will make some of your co-workers actually read the label" Talk about insulting....Anyway-coincidentally our pharmacy consultant came in later that day-I showed him the problem and it was fixed by the next day.

The DOH dinged us for not having meds during a survey a few years ago so we had to write a new P and P-if we circle a med on the MAR and document "not available" we have to call the doc,call the s/o right an order that is is ok to "hold" the med until it's available,notify the pharmacy and complete a 3 page incident report....See the pickle we are in? Sure-many of these residents have a pill,potion,lotion,nostrum,drop or spray for every complaint and orifice but the DOH says we have to provide them-we can't miss even a multi vit...So basically what most of us do is illegally borrow meds from another resident and then try to remember to replace them. We have gigantic e boxes stuffed full now-they would have to be the size of a coffin to hold all of our common meds.It's just all such a pain in the booty...