Re: My DON is a Gem! Originally Posted by MauraRN
There is something sad behind all of our comments tho. Why are we all so astounded that a LTC facility has a DON who doesn't get ****** off at a suggestion by a nurse? Staff actually helping one another? Not very common. Respect for all staff? Also not common. Isn't that so sad? I love the elder population and would have happily done LTC and sub-acute forever, but I can't cope with the Napoleonic egos of some of the mgmt types, the fear of drug seeking family members of pts and staff lying in wait for nurses coming off shift (happened to co-worker) or violent CNA running me off the road for having the misfortune of witnessing pt abuse by said CNA (happened to ME!!!) The elderly are so vulnerable and in too many cases nurses are just leaving the industry burned out, chewed up and spit out. You are lucky that you found what may be a rare and decent place.
Very well stated. Other than getting run off the road by an angry CNA, I've pretty much experienced everything you mentioned. I think I could have been happy, too, working in LTC for much longer than I did but I could no longer take the disrespect I felt from management. We had staff who attacked each other verbally; it almost seemed like a game sometimes to see if the oncoming day shift could make the night staff cry. There were problems with gossip and the DON would preach about maintaining professionalism and not talking about each other. Yeah, right. She was the worst, gossiping about some staff during meetings! Then she'd turn around and blame the staff for poor morale.
My former DON once was responsible for a med error and she actually changed someone else's documentation to cover her backside. There were other incidents as well. I could not believe the lack of ethics. Shoot, I've written myself up for making a med error---it's not fun but it's the right thing to do. I am still outraged that the person who was supposed to be the nursing leader of the institution could not admit to an error, potentially put residents at risk and yet saw nothing wrong with changing someone else's charting so she could appear infallible. I could not handle the CYA mentality and ended up leaving a short time later.
The saddest thing is, it's the conscientious nurses who leave and the little Napoleons who stay. I left. Several CNAs left at the same time. The facility loses at least two staff members per week. They are advertising again for more help. Those who are left are working harder and getting even more burned out than they were before. The DON could care less. She sees nothing wrong with hiring and firing capriciously, with signing on staff who won't stay and outright lying to new staff about their work hours and expectations.
This really hits home for me because just yesterday I visited with a former resident who told me how much she appreciated the care I gave and how she wishes I'd return to LTC. I can't. I've been far too burned and don't want to ever repeat the experience I had at my former institution. I had thought maybe I was just at a very bad place but I'm afraid that the bad places far outnumber the good. It should not be that way.
Ultimately, care suffers. And that's the saddest part of it all.
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