LTC-overnight visitors/family members who never leave-

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  1. So how do you get them to leave? All they want to do at my LTC is to constantly complain and verbally abuse the nursing staff at night.
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    http://allnurses.com/showthread.php?t=804371

  2. 6 Comments so far...

  3. Guide
    Unfortunately, if you do not have posted visiting hours, you are stuck with them unless they become disruptive to another resident.
    Blackcat99 likes this.
  4. Anyone who is verbally abusive should be booted out no matter what time of day it is.
    Blackcat99 likes this.
  5. Asst. Admin
    Unfortunately, management at many nursing homes/LTC facilities have adopted the mantra that "The family is always right."

    Therefore, these annoying family members get to stay 24 hours a day and hover over staff unless they cross the line by putting their hands on you.

    Seriously, if these people think the care is unsafe and feel the need to watch the staff like a hawk, they really need to take the resident home and render the care themselves.
    IowaKaren, LTCNS, teeniebert, and 4 others like this.
  6. Our facility allows families to stay as long as they are respectful of other residents/roommates. It seems to work out well for us. We have a young woman (20ish) whose father comes every night after he gets off work (2-10 at the prision). He comes in and checks on her, sits out with the night shift staff visiting, and may go back in and nap in his daughters room. We told him this is ok as long as he doesn't disturb the roommates and they don't mind. He did become belligerent with staff one night but reinforced that behavior like that will not be tolerated and haven't had problems since.
    Blackcat99 likes this.
  7. I worked at a different LTC facility many years ago. We had a terminally ill patient and they allowed his "significant other" to stay in his room with him.The staff was very kind to this visitor and ofter brought this visitor snacks and meals. Unfortunately, his "significant other" had a fall while staying in his room and injured himself. The "significant other" then filed a lawsuit against the facility because of the fall.
    TheCommuter likes this.
  8. Asst. Admin
    Quote from Blackcat99
    I worked at a different LTC facility many years ago. We had a terminally ill patient and they allowed his "significant other" to stay in his room with him.The staff was very kind to this visitor and ofter brought this visitor snacks and meals. Unfortunately, his "significant other" had a fall while staying in his room and injured himself. The "significant other" then filed a lawsuit against the facility because of the fall.
    Yes, unfortunately we're responsible for these overnight visitors. It's even worse if they are frail and requiring some type of medical attention.

    A few months ago we had a 95-year-old patient at the rehab hospital where I work. His 94-year-old wife roomed in with him since they had been married 70 years and did not like to spend time apart. She was more demanding than him and required medications and dressing changes for a skin tear, even though she WAS NOT the patient. If something happened to her, the facility would have been held liable.
    Blackcat99 likes this.

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