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How do you handle an unprofessional nurse?



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No. 10
from BoopetteRN
Old May 20, 2009, 12:45 PM

Default Re: How do you handle an unprofessional nurse?
Unfortunately sometimes we have to work with unprofessional people. I have had the same experience with not counting narcs with me, so, I would have the nurse who worked on the other side count with me. I always write report, so if they do not listen to me while I am giving report there is a written record in case something happens and they did not listen to me. I leave notes everywhere which really upsets them, but at least they can not say they did not know
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No. 11
from shannieliz
Old May 20, 2009, 04:29 PM

Default Re: How do you handle an unprofessional nurse?
Originally Posted by achot chavi View Post
You must be more careful in the future, I would have held you responsible for the patches if you were one of my nurses- even if the CNA;s took the patches, and were wrong, you allowed it to happen.
This is why i wont leave a nurse in charge of 2 units on seperate floors...What would youdo if an emergency happens simultaneously on 2 floors!!!
You are lucky to have such an understanding DON!!

Believe me, it's not my choice to be the charge nurse on 2 units, seperate floors. And, yes I am very lucky to work with the DON and ADON that I have
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No. 12
Old Jul 29, 2009, 01:05 PM

Default Re: How do you handle an unprofessional nurse?
I actually work inpatient psych and my count was off by one this am. We have a paper system which is horrible, all the lines...lol...Anyways, I have been there for about a month now, new grad since May and I have never had a problem with the Narcs until today. I worked 3rd shift, it was a quiet night and the only time I was even in the Narc drawer was to count at the start of my shift! Well, I PHYSICALLY put my hands on every-single med, inspected them for color and shape...while the off-going nurse called out her change of shift numbers...sounds good right?? Well, when we counted, the numbers matched flawlessly....Time to leave my shift the next morning, and the next to last Narc was off by one!! I was looking at the on-coming nurse who had just counted with me, her hands currenlty in my Narc drawer telling me one is missing (don't be judgemental!!)......SCARY.....I thought to myself....I haven't been in the drawer all night...it's impossbile....then we had to notify the Nursing Supervisor.....while waiting like a criminal waiting to be executed I frantically searched the old MAR's for the missing dose....5 minutes of agonizing fright and I found it.....the previous nurse had documented in two seperate places as our policy stipulates (thanks GOD!) that she gave the drug, she just did not document/subtract the dose from the Narc count. Who's to blame??? Both of us......I am just as guilty for only looking at the pills themselves and not observing the number that the off-going nurse is recording on the Narc sheet....LESSON LEARNED.....the scariest feeling in the world to have a missing Narc and a brand new license! BE CAREFUL.....I will in the future slow the turn-over process down a bit and ensure that what I physcially count, the number recorded on the Narc sheet and what the off-going nurse says all match...because once I accepted the keys it became my problem. I HOPE SOMEONE ELSE CAN LEARN FROM MY MISFORTUNE. I was lucky in the fact that the nursing supervisor was very supportive, they never accused me of being a Narc-Thief......but it felt like the whole world was pointing the finger at me......horrible feeling....don't let it happen to you! Because I did not observe the written number, I could have jeopordized my career. If I would have looked at the number with the off-going nurse I could have caught the error and saved myself a lot of problems. By the way the off-going nurse is a Great Nurse, she's just happens to be human like the rest of us! Once the person you counted with is gone...it's truely up to you to defend your license!!!! On the way home I was thinking to myself....what if I could not have found where the med was dispensed....I would have provided a urine sample which would clearly exonerate me right?? Well, of couse my UDS would be clean...I don't even take any prescription drugs, barely Tylenol...I should be good right? Not exactly, if they could not have found the drug...just because I my UDS would have been clean would only have proven that I did not ingest the Narc....that still would not without a shadow of a doubt prove that I did not remove the Narc with intent to commit a crime!!!
PEACE, BE CAREFUL OUT THERE AND MAY GOD BLESS!
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No. 13
Old Jul 29, 2009, 07:47 PM

Default Re: How do you handle an unprofessional nurse?
If you've ever had to have any dealings with the Drug Enforcement Agency, you would NEVER leave without doing count or ever accept the keys without doing count. My nurses think I am a lunatic about these things. I stand there and make sure they do count the right way and then I have them sign saying they've been shown the correct way to do things. When we had a drug diversion I notified the DEA and did an investigation. A month later there was a suspected diversion. Again, I did an investigation. The DEA finally came out. I showed her my files and the investigation. I included all the inservices I had done on the correct way to count, sign off meds, correct errors and the like. She said "Everyone is responsible for their own practice. You clearly gave them the education and information they needed so you don't have to worry." Don't take narcotic count lightly. Take every Duragesic patch out of the box and inspect the package. At one facility, someone slit the bottom of the envelope, took the patch out and stuck the envelopes back in the box. No one looked and the theft wasn't discovered for 2 more days. Smell the liquid narcotics when you open the bottle...make sure they haven't been diluted. Have someone watch if you have to destroy a narc and have 2 people sign. If a co-worker shows you crushed pills in applesauce and asks you to co-sign the waste with them, write "altered in applesauce'..that way if it isn't the narc YOU will be in the clear.
I think I got way off topic, but it's important to take the time to do this the right way every time.
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