Re: Families!
My job at the workplace would become substantially easier if all of the abusive family members gathered like lemmings and jumped over the Brooklyn Bridge into the waters, never to be seen again. I'm totally serious, because I think these people are absolutely disgusting.
They obviously cannot take care of their beloved elderly ones at home due to time constraints or other reasons, so I think they should exercise other options if they really feel that the care being provided is not up to par. They can take their loved one home or have them transferred to another facility, but they do not have to feel compelled to scream at the overworked, underpaid staff.
I appreciate the family members who compliment the nursing staff for all that we do. It is important for all of us to never forget the good family members who realize that we are doing what we possibly can with so very little time, staff, and supplies on our hands.
Here's an idea, give a nurse a pat on the back (gently though as we all have bad backs!)
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Re: Families!
The daughter said she left them by the nurses desk with a note on them and then start yelling and screaming about how the staff must have stolen the cigarettes and how she was going to call the administrator first thing this morning etc. etc. etc.
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