This is the first time I've posted here. I'm an RN in Washington who recently accepted a job as an RCM in a long-term care facilty so I'm still in the middle of my learning curve. I have a new resident that I'm finding very difficult and frustrating, she won't eat (doesn't like the texture), won't keep her dentures in (so we could upgrade the texture & does not have any visible sore areas in her mouth), spends all of her time when in her wheelchair yelling that she needs to go back to bed. She is barely working with therapies and that is only because they are willing to put up with her yelling at them the entire time. I'm open to any suggestions on how to better work with her because at this point I'm totally frustrated & just don't know what to do for this woman. Her family & significant other are very supportive and try to motivate her but so far that isn't working either. I have worked with difficult patients before but this one has me stumped!!
Any help would be greatly appreciated!