Calling in sick, staffing issues - page 2
Hi there! I work in staffing for an LTC facility. I am also working on pre-reqs to get into an RN program. What is bothering me is the frequency of nurses calling in sick. Many of our nurses... Read More
Sep 24, '12Gee, working with a bunch of sick people, in a stressful job...
It makes me think about something I learned in my nursing pre-reqs. Something about the immune system?
I'm not a fan of those who come to work sick. Since they're in the nurses station with me, a place that should be "safe," using the phone and computer keyboard that I'm using, touching the doorknob to the med room that I'm using, it's the staff that I catch things from much more often than patients.
I distinctly remember a person being convinced to come to work with strep. Guess who had strep the next week and had to call if for two days to cover the time she'd be contagious? Yep, that was me that had the JOY of strep, the cost of the antibiotics and the doctor visit, and had to burn two days of PTO because a staffing person convinced a nurse to come to work sick.
Now that I've been exposed to everything known to man short of ebola, I rarely get sick. But right now I'm nursing a cold that I'm pretty sure I caught from my husband who's pretty sure he caught it from his coworker.
Thank goodness that coworker didn't call in sick! Otherwise I'd be missing the delightful tooth pain I've got from the sinus pressure. And I've really enjoyed getting almost nothing done this weekend because I'm miserable and trying to kick this thing before my next class.
Sep 24, '12Many staff call in sick at my facility because they have tried in the past to get a day off and staffing denied. After so many denials to use personal, vacation, or holiday time, people just started to call in sick. Sometimes staffing just refuses to work with nurses and support staff and this is what happens.
Sep 24, '12I worked the short term skilled wing at a LTC faclity for 2.5 years. How I lasted that long I'm not really sure. It had to have been the patients and the experience I was gaining while taking care of them. I'd only been a nurse for just over a year when I took that job on. Some evenings I would be driving home as I swore I was having a stroke probably should not have been driving. That just how stressed I was sometimes by the end of my shift. 24 patients, most were 2,3 days post op like you said. Hospitals, or should I say insurance companies are discharging patients way before they are ready! Us nurses working the skilled wings in LTC are an extension of the care that these patients would have abd SHOULD HAVE still been receiving at the hospital. VERY sick and unstable patients would be admitted to my wing and no, no, no sending them out and back to the hospial heaven forbid (so to speak). Seemed to me the most extensive and complex patients would arrive for admission Oh around 6 or 7 pm on Friday nights, usually at shift change. *come Monday AM I would get questioned as to why I didn't punch out at 7:30 when my shift was over, Another heaven forbid if the nurse coming on had to help finish the admission Arrrggghhh! I stuck it out for as long as I could, got some experience and asta la vista baby!! BTW I called off twice the whole 2 and a half years and haven't been the same since. For a while I was so burnt out, resentful and felt so broken mentally and emotionally. Considering looking for a career doing something other than nursing. Those days when I felt like crap, had an ear infection, bad cold... I should have stayed home. i was so busy taking care of others I forgot about me. The same handful of people, whether they were CNA's, LPN's or RN's called off time and time again. Quite often they would come back the next day with no evidence of being sick enough to call off. That may sound a bit judgemental but was my observation and my assessment skills are very good ha! Ok I think that was way more than my two cents.
Sep 24, '12Oh and one other thing after a yr. of employment we were paid for one day sick time per YEAR. While all other sick hours were accrued and could be used only after three years of employment. When I left there I had something like 174 sick hours accrued that I could not use, nor get paid for when I left WoW..
Sep 24, '12I am a Pittsburg Pirates fan. Not a very good team, but they do their best with what they have. Unfortunately, a culture of losing has taken over the organization. At times, it seems the baseball gods are making it their creed that we never become winners. It doesn't matter how much talent we have on the field, how hard they play, how well the manager manages or if the GM is making the right moves or not. We lose, either way. Only thing that changes is how bad we look while we are losing.
I think LTC has a "culture of burnout" much like my favorite baseball team has a culture of losing. LTC facilities foster an environment that promotes poor moral, burnout and poor coping mechanisms. Some people cope by being married to their jobs and letting their personal lives fall apart. Others turn to drugs and/or alcohol. Some lose their compassion or motivation and stop trying to make things work. The list of symptoms created by the LTC working environment is endless.
Yes, excessive call offs and having to take a "mental day" every single month is one of many coping mechanisms nurses in LTC rely on. This is, of course, assuming the call offs are simply mental days, as you seem to believe they are. When being critical of this behavior though, keep in mind the essential point they teach you in when you are dealing with an individual who is relying on "Ineffective Coping Mechanisms". That point is: Do not take someones coping mechanism away from them without giving them an adequate replacement. It's a nice way of saying "Don't take away the drug addicts drugs unless you can treat the withdraw."
So, I understand you think the behavior should stop. What do you propose to do about it? How can the environment be changed in such a way that the "mental days" are not so necessary? You made it clear there are many nurses doing it, so I can't help but draw the conclusion that its the system, not the people. This is not a case of nurses being lazy or selfish, as you implied (maybe unintentionally). This is a case of a facility wearing down its staff to the point where they have to take extreme measures to protect themselves.
Even if you worked with each individual nurse and gave them counseling to the point where they could handle the environment as is, it'd have to be an ongoing process. You'd have new nurses coming in who would need counseling, most of the nurses already there would have to continue theirs............
Or, you could change the environment so that it is not so toxic. Sort of take a "Treat the disease, not the symptom" approach. I'm sure the administration of the facility are well aware of the problems and how to fix it, but they don't. [nudges shoulders] I wonder why? I'm willing to guess its because they are not willing to spend the money it would take and they, to put it bluntly, are not interested in being that invested in the patient's care or their employee's well being.
So, the problem continues on, with the symptoms being held in check by attendance policies. Its the cheapest, easiest solution. To sum it all up: The problem is the facility and it's lack of compassion (for both the patients and it's workers), not the nurses who are put in a position of having to take mental days.
Sep 24, '12How hard does the facility make it to take a PTO day in advance? I am dismayed to find at my current position that taking a day of PTO requires nothing short of a miracle. There is always a claim of being too short staffed to allow it. But we have not hired anyone and the staffing ratios are what they are, all the time.
As long as people aren't allowed to plan ahead for days off they are going to be left with no choice but to use their PTO as call-outs.
Sep 24, '12At my facility, we are allowed 1.5 paid sick days per month. Some people take advantage of this, some don't. The work load is heavy, and there is a lack of team work. If management was truly plugged in to staff concerns, the sick calls would decrease.
Sep 24, '12Quote from not.done.yetMy first year at my LTC facility I was allowed a week off (not paid as I opted for the no benefits/PTO). I didn't take that week AND I worked extra shifts (even shifts not on 'my' time) and I came in earlier so that the nurse I'd be replacing could leave early for whatever reason and I stayed late to cover for the oncoming nurse (we aren't talking 1/2 an hour we are taking several hours).How hard does the facility make it to take a PTO day in advance? I am dismayed to find at my current position that taking a day of PTO requires nothing short of a miracle. There is always a claim of being too short staffed to allow it. But we have not hired anyone and the staffing ratios are what they are, all the time.
As long as people aren't allowed to plan ahead for days off they are going to be left with no choice but to use their PTO as call-outs.
Toward the end of my 2nd full year (again, I hadn't taken my week off for this year either and continued to work extra shifts, go in early and stay late) I had requested that I be given a week off vacation (which in actuality was only 2 days as I only work 2 days a week). I made the request FIVE months prior in writing and in person to the person who approved time off/PTO(due to me having made the flight reservations and booked the hotel for me and my family). I was told he would 'try' to get me that time off but couldn't guarentee it! WHAT?! You're getting FIVE MONTHS notice. You better figure it out and get me those TWO days off (and it was a week not even during the busy vacation times nor did the time include a weekend shift). Told him...look...I'm NOT going to be here on XXX days...be that either by YOU giving me that time off or me TAKING it..but either way, know that I will NOT be here.
Sep 24, '12I work at a union facility and we have a sick time bank (separate from vacation time). I accrue 4.5 hours of sick time every two weeks. As long as we have the sick time available we can call in. Anything over two consecutive days requires a doctors note. But, if I collected enough sick time in my bank, I could call in once a week for a year and there is absolutely nothing management could do about it. Many nurses do this. My own policy is that I make sure to have about a week worth of sick time in my bank in case of true sickness. Once I get eight hours over this, I call in. So, yes, I do call in about once a month. I feel zero guilt. This is time I have EARNED and am entitled to use however and whenever I want. One of the many advantages to working in a union.
Sep 24, '12Working in Nursing seems to be, IMO, very conducive for call ins. There is high stress everyday in most. I think some nurses think it is better to call in than quit. And I guess they are right.
Sep 24, '12I work the skilled re-hab side in LTC. I have been there for 8 months. We do 5 eight hour shifts. I work midnights. We get some very sick patients...like others have said, patients who seem too sick to be there. It is stressful and a very heavy work load. I have been sick more since I started working there than ever before. I've had upper respiratory infections, bladder infections (holding that pee!), pink eye, stomach virus, etc... I always wash my hands, and wear gloves into every room I go into. I am saying don't be too quick to judge. Why do most people assume you aren't really sick when you call off? Some people do get sick more often than others. I don't feel comfortable taking care of very sick people when I am ill. Having said that, I have worked when I did not feel well, and probably should not have been there. I hate to leave my facility short-staffed. I have worked and asked someone else to take the more acute patients for me, while I took some that were less vulnerable to illness. It is very easy to point a finger and judge if you are fortunate enough not to get ill very often. When you are in the position of deciding whether or not to go to work sick, risking making patients and co-workers sick, missing a days pay, and having managment angry at you...it's not so easy. I also fear making an error if I am ill and not as sharp-minded as I need to be. It really is a no-win situation.
Sep 24, '12Quote from Ginger's MomTruer words have not been spoken.Nursing is unforgiving,if you are sick and make an error, you could hurt a patient.In other jobs you want to leave early for an appointment no problem ,nursing forget it call out it is easier.
(Did I quote this right??) Y'all know what I mean as this poster said it well.
Sep 24, '12Quote from chevyvI found this to be VERY true when I worked inpatient. Our "requests" were usually due for the schedule about 4-6 weeks before it came out but it happened very frequently that the schedule didn't actually come out until DAYS before it started. So, if I tell the scheduler and the manager on August 1st that I need September 15th off, the schedule comes out on September 10th and they have me on September 15th, guess what? I told you six weeks ago I needed this day off so why should I inconvenience myself to look for a switch? You knew I couldn't work and you signed me up anyway, so I feel no remorse in calling out.Many staff call in sick at my facility because they have tried in the past to get a day off and staffing denied. After so many denials to use personal, vacation, or holiday time, people just started to call in sick. Sometimes staffing just refuses to work with nurses and support staff and this is what happens.
I left my hospital job earlier this year and something like this basically happened... our requests for the schedule beginning either the last week of March or the first week of April were due in late Feb. At the time, I was looking for a new job but hadn't received any offers yet. After the requests were due but before the schedule was out, I gave my notice. I was nice and gave them 4 weeks (which they request) even though at the time, the schedule that started 10 days from that time wasn't done. Well, they turned around and completely screwed me on that schedule and put me on a 12 hr day shift on the ONE DAY I had requested off because of a very important doctor's appointment. My manager was fully aware of my medical conditions and the fact that I needed to see an endocrinologist q 6 months. I was mad that I was put on that day but didn't want to call out because that would have meant 12 fewer hours of PTO that I'd get paid out for after my last day. I am certain that calling out was what they wanted me to do... anything to save a dollar at that place. Rescheduling this appointment would have been a nightmare. Fortunately, my MD was directly across the street from my hospital so I went in that day and said "I'm leaving at 10:30 for an hour to go to my doctor's appointment" and that was that. But they did this to people all.the.time. which led to people calling out regularly.
My mother is not a nurse but a teacher and recently told me that her superintendent is now not allowing teachers to take personal days on Mondays or Fridays because "too many young people were calling out to get 3 day weekends." She told me this and I thought that was the most backwards reasoning I had ever heard... if people are giving you advance notice and saying "I cannot work on October 15th", you have time to find a sub. If you deny them their personal day and they call you at 5am on October 15th and say "I won't be in today", you could be up the creek without a paddle.
Service professions are crazy in that they give you a ton of time off (way more than your average business professional) but they don't ever want you to actually use it or they only want you to use it at a time that's convenient for them. My former employer would also get mad if no one wanted to use their PTO on a day when census was low... you won't let me have the one day of the month off that I requested but you want me to stay home and twiddle my thumbs on a random Tuesday?