Re: Back stabbing STNA....HELP !!
I am so sorry you are going through this, as I can sympathize all too well. I just recently got away from a place where a lot of cliquey stuff was going on and also dealing with a supervisor who just hated me for some reason unbeknownst to me. And she was the same way as the problem person you are dealing with...No problems while in person, but behind your back...
I have also worked with CNAs who cop a big attitude when you ask them to do something (or just ignore that you even asked) - very frustrating.
Well, it looks like your DON is set in her agenda in keeping a staff of CNAs likely because she thinks they are more difficult to replace than nurses. It is hard work and they are not paid the best. Of course, who in the nursing field (nurses and support staff) is really paid commiserately for the work they do?
If I were you, I would try this: Shoot your DON an email that briefly states that the problem between you and this CNA is not resolving and that you really want to try and get it resolved for everyone's benefit, staff and patients, so the work can be accomplished more efficiently, etc. Also say that you'd like to start by trying to talk to her yourself first - just you and her. Say that you will update her with the outcome of the discussion, which will hopefully be a good one.
If the outcome is not satisfactory, then of course you will need to go to the next step of having a meeting with you, the CNA, and the DON - with your list in hand!
That's really the best advice I can give you other than DOCUMENT, DOCUMENT, DOCUMENT, including dates/times/names of witnesses, etc.
Good luck!
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