Let me tell you about the last place that I worked as a CNA.
A fellow CNA was working a particular wing during dinner. Some of the residents went to the dining room...a whole bunch did not. There was a single CNA to pass floor trays, answer call lights...etc. I saw her run her *** off that night. I could not leave the dining room to help her. When I walked by the hall one time, I saw the nurse taking her sweet time at the med cart underneath one of the 7 call lights going off. When the CNA went to the DON to complain, the DON looked at her and told her that it was not the nurse's job to answer call lights. Look, I understand, as a nurse I might not have a lot of time to do patient care if I am in the middle of med pass...but, if a resident asks me to put them on a bed pan or help them set up their tray...what do you think I'm going to do? What do you think nurses learn their first semester in nursing school
? That's right. Patient care.
Another nurse left the floor to do rehab nursing. When she would walk down the hall and a call light would go off, she would stop and answer it. The DON told her to stop because it was her job.
And, another nurse would help put people to bed after supper. This was before 9pm med pass so she had the time. Again, the DON told her to stop...but, this time she told the nurse that she was making the other nurses look bad.
Pathetic. I could see if nurse's job was suffering because of doing CNA work and the CNA's were propping up the wall. But, us (the CNAs at the time) did a really good job. We were a 200 bed facility and only had 2 bed sores at one time (stage 1 and stage 2).
On the flip side, when I first went to the NH to work as an LPN, after I had worked in the hospital....I would help out A LOT. I would make beds, change folks, give baths, whatever. Then, I noticed that I was working 100mph and some of the CNAs were sitting around. I stopped helping them out so much because I was being taken advantage of. However, just about every day I went into the dining room to help pass trays and feed...something most of the other nurses didn't do. And, if we were short, I definitely rolled my sleeves up and pitched in.
Unfortunately, in my experience a lot of nurses think they are too good to wipe someone's heiney. I think that is just pathetic and makes a horrible nurse.
To the OP, I'm not sure what to tell you. If you had administration like I did, they are just going to tell you that it isn't the nurse's job.