I got my books from the Nursing book club, and they TOTALLY screwed up my initial order. One book was not available, so they only sent two, and told me to pick another book free of charge, with no add'l shipping fees. So I went through the catalog and picked two, one to buy the other in place of missing book.
Then I notice that out of the two books they sent me, only one was what I ordered! So I email them about the other book "Problem Periods" which I didn't want. They told me to keep it as a free gift (which actually may be handy - I've had surgery 2x for menstrual problems!) and they'd send me the two I picked as replacements for their screw-up.
Now I just wait and see (and I know this will happen!) if they bill me for the two I picked. I'm sure they will. It's been a problem right from the start. :uhoh21:
The book club I ordered from is http://www.healthbookclubs.com