Dear Nursing Students/Orientees: A Love Note from the Preceptor from Hell

So often what we do pushes us to our edge where we struggle to not only live the moment we are in, but to redefine ourselves and our goals. Written in an exhausted, frazzled moment after an insane day and a night of trauma call. Posted because I know there are more orientees like mine and more preceptors like me. Nursing Students General Students Article

Warning: The following post is rife with brutal honesty and frustration. Read at your own risk.

Memorandum from the desk of Your Friendly Neighborhood Sociopath

Dear Nursing Student/Orientee:

Allow me to start my letter with a brief aside. Yes, I know there are things you are not taught at nursing school. I know that this may not apply exactly to your set of circumstances. I know that there are evil, vindictive individuals out there that will purposefully set you up, hold you down, and delight in making your every morning something to dread and your every evening a nightmare.

But I am not one of those individuals. I do not, under any circumstances, condone their conduct.

Nor am I some fluffy feel-good nurse that will hold your hand, coddle your mistakes and spout sayings freshly garnered from those horrid encouragement posters seen in every middle management office. You know the ones...they normally feature a humpback whale tale flipped above the water, inked on black with the word "Perseverance" splayed in white type beneath it. No. I am not that nurse.

Normally this is where I would insert some words of acknowledgement and a word, dare I say, an apology for who I am.

No.

Wrong.

I am not sorry.

I am not sorry for who I am. And more importantly, I am not sorry for who I am trying to help you become.

And if that makes me the sharp toothed thing lurking under your bed, poisoning your dreams, then so be it.

Let me be frank....well, more frank: It is not my job to be your friend. It is not my job to be your nanny, your partner, or your teacher.

I am your preceptor.

mentor.gif I am not paid to like you. I am not obligated to think you are amazing, or clever, or the greatest thing to grace the floor. You were admitted to nursing school. Maybe you've already passed the NCLEX. So did I as well as the rest of the nurses around you. Get over yourself.

I am not here to swap stories of what we did over the weekend or invite you out to drinks after work. To be clear, you are but one more individual whom I must monitor throughout my shift and what a dangerous individual you are as you practice under my license and tutelage. I am not blown away that you remembered to put on gloves or to put the bed low and make sure the call light is in place. That is your job. By the time you round with me, that should be second nature.

So let's pause for a second and smooth all the hackles I know I just raised.

Allow us, for just a moment, to be honest together, yes? Nursing school often paints a pretty picture of perfect working environments frosted with therapeutic communication, dollops of hand holding, smiling, radiant preceptors for everyone and delightful nurse to patient ratios. Rainbows sold separately.

It's not that I crush dreams so much as get the lovely job of escorting you out of Wonderland and into reality. And reality bites.

I may not be your friend, but I will be professional with you and you have the right to expect nothing less. Perhaps in time we may develop an understanding which my lead to friendship. But that time is not now. Stop taking it so personally.

If you have done your research, if you have made your phone calls, if you have come to me and we have agreed upon a solution that turned out to be wrong, I will never throw you under the bus. I will defend you even to the DON and the MD's if we followed protocol, proper skilled nursing practice and physician orders. You may take a fall, but it will not be alone.

But I will not own your foolishness or your negligence. Expecting me to sacrifice my career, my rapport, my dignity for you is simply not realistic. Even in our little corner of the working jungle, natural selection, AKA survival of the fittest, still applies.

On that note, I will do everything in my power to be damn sure you never, ever manage to make such a grievous error. Why? Not because of patient care (though it should be a no brainer that such a thing is part of it). Because I want you to succeed. I want you to be safe. Because I know those mistakes destroy futures.

Not on my watch.

I promise you that my knowledge is yours to access any time, day or night. Even when I've stolen a precious few seconds in the bathroom or are snarfing down a sandwich. If you have a question, for the love of all things sacred and delicious, ask. Yes, even the "stupid" questions.

Though I firmly stand by the reasoning that the only stupid questions are the ones not asked.

I also promise to tell you when I don't know. What's this? A preceptor without an answer? Absolutely. Look, it's been...well...a while since nursing school and there is only so much room in the mental hard drive, alright? It's either remember the exact dosing of Colace or remember how to make a Denver Omelet. Sacrifices must be made for the greater good.

But we'll relearn/learn it together.

You worry about asking me questions as you fret over my answers and thus ask none. Pray tell, how shall I guide you if you do not ask?

I may not have the answer, but I know someone who does. Pay attention to who I talk to in order to get that information. Guess what? I'm showing you my sources. They will become your sources too when you are out on your own. And don't forget, I'm around. It's not like after the orientation is over I'm going to vanish with a nod and a plume of purple smoke to a magic lamp.

Silence means just as much as speech. Kindly note when I hold my tongue and when I talk and more importantly, who I talk to. (Yes, I know, ending a sentence with a preposition. - 10 points from Gryffindor) I'm giving you hints on who to trust and who to watch as well as your Reliables, those fine folks that always seem to be Johnny on the spot with whatever strange thing you need.

Speaking of speech, communication is a two way street. If you need my attention, if you need something different, if you need me to back off because, trust me, it is harder than nothing else to sit on ones hands and watch someone struggle when it is just so much easier to do it oneself, say something! Just....not in front of a patient. Or my charge nurse. Let's talk privately, quietly, as two adults ought.

Be sure that I am fully aware of the tone I use. You know. The. Tone. I have it in my orificenal for a reason. That is my "Some serious !@#% is about to go down and I need you to do exactly as I say" tone. Never argue with the tone. Pay attention and make mental notes. Ask me later what I saw that you didn't. I'll happily tell you.

Should that tone ever come out while you are performing a task: freeze. I am trying to keep you from causing unwitting harm. More to the point, I am working to guard you from making the same mistakes either myself or others have made. And yes, I will tell you the story later.

Again, don't take it personally. In those moments it's not about you. It's about the patient.

However, there is nothing in this world more frustrating, more gut churningly irritating, than someone wrapped in indifference and swaddled in ego. Nothing makes me angrier, quicker, than an orientee that does not see their own potential and is more than happy to just settle. I see so much ability just lying dormant, waiting for the right chance to break free and yet when it is ignored, when you gloss over it in favor of the easy way out, I seriously just want to kick a squid. In the face. Hard.

So I'm going to push you. Relentlessly. When you could do something better, I will tell you. I do not hand out compliments liberally for a reason. Your best today is simply not good enough tomorrow. It's not good enough for me and it definitely shouldn't be good enough for you. Your momentary failings are disappointing and just as you question what you are doing wrong, I am wondering the same thing about myself. When you ask questions, I'm going to ask you questions in return to make you think, not because I enjoy watching you squirm.

Remember: a great nurse is a thinking nurse.

And never be afraid to admit you don't know something. Ever. See points mentioned above about sources and help. I am going to push you. I am going to make you struggle and stumble. I will not let you fall.

In honesty, there are going to be good days. And there are going to be bad. The bad may outweigh the good for a bit. Sometimes it can get to be a tad much and I know, heaven help me, I know there are some criers out there. As an aside, I bid you, with utmost sincerity, to please don't cry. Don't cry. Not over a doctor yelling, or another nurse be snarky, or because you are overwhelmed, or because you thought I was harsh to you. Don't cry. Not one of those things is devastating enough to have earned that much power over your emotions.

But, as I realize that it is easier said than done for some, if you need to have it out, tell me. Tell me so I can find you a place to let it all hang out in private, even if it means covering your patients so you can go to your car. Because I want to protect you from committing what, for some, becomes a moment they cannot live down and stains their repertoire on the floor.

Because medical personnel are predatory pack animals. When you cry, they scent blood and bay for their pack mates to take notice. They watch. Stalking. Lurking. Marking you as weak, ready to cast you aside to larger predators, or, more readily, pick the psychological meat from your bones themselves.

When you have found your composure, we'll talk, brainstorm, and fix the situation. Even if it has something to do with me--scratch that--especially if it has something to do with me. But for that one moment, let me protect you.

And lastly, keep in mind that I'm human. I have bad days. I have a life outside of work and sometimes there is a lot going on that you may not know about. And on top if it all, I have my own workload, work drama, etc, on top of what is going on with you. So before you start gossiping to other orientees about your "!@#% of a preceptor" remember two things: 1) I will find out. I have eyes and ears you don't know about. 2) One day, you will look back and realize that your crazy preceptor may have had a point and you are stronger for it.

And you didn't even have to be coddled.

Wishing you best of luck and kindest regards,

~~CheesePotato~~

P.S.

I owe everything I am, every moment of clarity, success, and moment of feeling capable to my preceptor of many years ago who just so happened to be a nightmare on two tennis toned legs. Without him, I would never have survived running my first trauma alone nor would I have found a home in nursing. Thank you, my friend, for breaking me down so I could be built stronger.

Specializes in CCM, PHN.

Believe me, I "get" the OP - all too well. I have seen, experienced and heard about time and time again, that style of precepting in nursing. It is pervasive and dominant and leaves very little not to "get" about it, even to non medical people.

I just don't like it. I'm a revisionist who thinks we need to explore different approaches that serve the profession and therefore the patients better. This militaristic method of mentorship makes many new nurses bitter and angry way before their time, and that is tragic.

Your posting was both courageous and (sometimes brutally) honest. While my approach to leading and precepting is softer, in the end we're all trying to keep ourselves and the patients safe. In the process, we have to develop a little tougher shell and look at the big picture. I wish there had been better preceptors for me who either withdrew their sharp claws they unsheathed just for the joy of it, or gave me a swift kick in the seat when I needed it. There always has to be a balance. It's called tough love.

Nice vent BUT... hey we all learn in different ways and at different rates. You sound burned out, seems like a reflection of the times rather than the fault of the students. Great teachers have different methods, yours sounds full of ego, I think I had a preceptor like you and it made for a negative experience. How about a little adaptation to the mentee, its not easy from that side either. Sorry you are so burdened by the all your wonderful experience that you must share. (but it sounds like you don't share the information). Get over yourself- part of your job is training new grads. Pardon my honest opinion.

Specializes in Med Surg, Telemetry, BCLS.

When did it become acceptable that "abuse" in nursing, is acceptable?

You can do all of the above without the hard nose and still help precept a great RN. Really, I see it all the time where I work.

I agree you shouldn't have to coddle folks, but you don't have to have a :devil:itch attitude either. Attitudes don't make the nurse, rather skill, hands-on experience, knowledge, critical thinking, etc does. What you foster is what you'll be breeding on the floor. I very much would dislike working with such hostile attitudes.

The best teachers I have been kind and honest about performance. The worst ones have been mean, unhappy with their station in life, and selfish when it came to sharing knowledge. I'm not one of those that need a trophy for successfully clocking in right. But I feel like if you are taking the responsibility of being a preceptor, you are also taking the responsibility of being a teacher as well. I don't know why those are two separate entities, based on the original post.

It sounds that the OP may have preceptor fatigue, and may need to take a break from it. It would be hard to be in constant teacher mode. You teach enough to the patients and their family everyday!

Specializes in LTC and School Health.

This is not an issue of getting it or not getting it. Some posters disagree with the approach. I think the OP is wonderful because he/she truly does have a new grads best intentions.

This is an interesting read. I love to read the responses, it goes to show that there are different strokes for different folks. I guess.

Specializes in retired LTC.
Can't compare law enforcement to nursing.
Yes, you can compare the two. Did so for a comparative paper when I was in school.

Both professions see humanity at its worst at times.

Both professions make life or death decisions re situations they encounter.

Both professions are one sex-dominant.

GOOD cops vs BAD cops; GOOD nurses vs Bad nurses --- for all the reasons we can expound on.

Looked at educational preparation for entry to practice, career mobility & options, marital stability, drug & alcohol use, lifestyle impact. Considered historical origins, economic and sociological influences.

In a nutshell, VERY comparable.

But back to the original post, we all see that there are two very different approaches to preceptiing. Either very no-nonsense or more relaxed. And there are two very different approaches to article writing about them - either no-nonsense, like OP, or more relaxed and laid-back. It may be difficult to see beyond the no-nonsense style of OP that elicits a strong reader response.

I know plenty of people who would thrive with a preceptor like the OP, but I am definitely not one of them. I don't need skittles and rainbows and hugs, but I also don't need the cold and militant attitude. There is no one-size-fits-all best teaching style. Not everyone needs to be "broken down." That is just insane. I'm glad OP acknowledges that there is such a thing as a mismatch. It's a shame that some people don't think so. Nobody should ever be made to feel like ****, and something that would not make you feel that way might make the next person feel horrible. What's wrong with trying to be considerate of a personality difference by reigning in your attitude?

I have read the OP 3 times and I cannot see any ill will towards students in this post, unless some of the sentences are taken out of context. The OP did not say they would make anyone cry. In fact they said they would take the pt. load and let the student go to a private place to cry if needed. I interpret that as someone else may make you cry but don't give the offending person the satisfaction of seeing you cry, hence the do not cry.

I am there to learn, not socialize, so I don't care for the chit chat. I don't think that makes the OP a mean person, but then again I am not easily offended and I understand that there are introverts in nursing, myself included. I prefer to have deep conversations and to build my knowledge rather than talk about menial topics.

I have trained many people in other various jobs and I have found that you have to be assertive with people and instruct them on what needs to be done, at least in the beginning. Giving someone instruction, encouraging them to try new skills, or pushing them to be their best is not the same as being militant. I have trained in this fashion and no one has ever told me that I was ordering, bossy, or militant.

And last but not least the eyes and ears. If anyone has ever worked in an environment with a lot of people, particularly women, they should be well aware of all the gossip and watching that others will do out of curiosity. Word can spread fast in this type of environment and if something happens you can bet everyone working will know by the end of the shift.

Specializes in Med-Surg, NICU.

I am not going to go into too much detail as to why they are not comparable. Nurses as a whole deal with the sick and defenseless. Its backbone is caring and advocating. Cops as a whole deal with criminals and delinquents and law enforcement's role is to enforce the law and punish those who break it. Nurses aren't dealing with murderers and other hard criminals in the same capacity as cops who are seen as disciplinaries. Cops HAVE to be hardasses or there would be no justice or organization in this chaotic world.

I could go on but the two are just not comparable for so many reasons and if you can't see it, then oh well.

Yes, you can compare the two. Did so for a comparative paper when I was in school.Both professions see humanity at its worst at times.Both professions make life or death decisions re situations they encounter.Both professions are one sex-dominant.GOOD cops vs BAD cops; GOOD nurses vs Bad nurses --- for all the reasons we can expound on.Looked at educational preparation for entry to practice, career mobility & options, marital stability, drug & alcohol use, lifestyle impact. Considered historical origins, economic and sociological influences.In a nutshell, VERY comparable.But back to the original post, we all see that there are two very different approaches to preceptiing. Either very no-nonsense or more relaxed. And there are two very different approaches to article writing about them - either no-nonsense, like OP, or more relaxed and laid-back. It may be difficult to see beyond the no-nonsense style of OP that elicits a strong reader response.

Hear, hear...There is so much truth in this letter.

Specializes in ICU, PACU, OR.

Yes you can compare the two professions on many levels-the two are service industries-cops can be kind and compassionate, so can nurses, nurses can be military in their style and caregiving-authoritative and can change up on a dime for the safety of themselves, their peers, and the patient. Cops and nurses see people at their most stressed and vulnerable. The service provided may be different, you see the gun and the law enforcement-I see the shot and the standards. A lot of comparisons. And if you ever work in trauma, which I hope everyone has the chance to do, police and nurses have a lot to share. They serve and protect, so do nurses. If you can't see that, then you are someone narrow minded and literal in your view.