I'm a new graduate. I just wanted your thoughts/opinions on this. When calling doctors at night, I noticed that a lot of the nurses start the call with 'I'm sorry to bother you doctor, but....."
Don't they realize that the doctor is not on call out of the goodness of his heart? He/she is getting paid. That's his/her JOB
I'm not heartless and can sympathesize with someone being woken up/sleep deprived/etc. but I'm not calling to talk about the weather or chit-chat about a game - so it's definitely not a BOTHER.
I feel like everytime a nurse apologizes for calling the doctor to do his job - they get this entitled feeling and that's why most act so nasty and bothered and start yelling at nurses for calling them. Some nurses just dread calling certain doctors and always make apologizes and it just annoys me.
Why do you think they do that?
And do you do it?
Mar 19, '11
I know when I'm calling an MD at 4am, I always apologize for waking him or her up. Why? Because I know that MD, while he or she may be on call, is probably catching the only 3 or 4 hours of sleep that they will get for the entire 24 (or 48) hour shift they are covering. While I only call for what I think is important enough to warrant it, I want them to know that wanted to wait until 6am to call, but this problem will not wait. So, it usually goes something like this:
"Hi Dr. ******. This is 86toronado calling from the ED. I'm very sorry to wake you, but you know that ICU patient Mr. ***** we've been holding in the ED for the past 12 hours? Well his heart rate has been steadily increasing, from the 80's at 12am to the 110-120's with frequent PVC's now at 4am. His BP and O2 have been stable, but I would like to give him ******."
That way I am letting them know that I am sorry to call them at this time, but giving them a good reason why I did so. On the other hand, a phone call such as this might not go over so well:
"Hi Dr. ***** I am calling because Mr. ******'s heart rate is in the 120's. What do you want to do?"
It's common courtesy.
Last edit by 86toronado on Mar 19, '11
: Reason: editing