When nurses are mean to patients

Nurses General Nursing

Published

Does anyone work with other nurses who are mean to their patients? I work with a nurse who is always friendly and talkative with patients who are alert and lucid, but is just plain men to the confused patients. He screams at them for pulling at IVs and tubes, or for trying to get out of bed. When their families are around, he is sweet as sugar, but after visiting hours he's back to being grouchy. We have taken this to our manager, and he has been talked to , but continues the behavior. We usually try not to assign these kinds of patients to him, but sometimes he still gets them. He has tried to bully the nursing staff at times too, but none of us will take his s**t. The worst part is that he gets letters and compliments from his patients and their families because he knows how to play the game. He was suspended once, but that did little good. I know that everyone has different strengths and weaknesses, and we often assign patients according to a staff members abilities. Several of us have been documenting his behavior for the last two weeks to take it ti our manager again. He does not act like this when she is around. Anyone else deal with someone like this?

Specializes in Hospice, Critical Care.

Tape recorder in your pocket? Just an idea...

Seems to me that when a staff member is mean to a resident, it's because they're burnt out on the job, having personal problems, or just plain don't give a S**T anymore. They should be reported to the proper authorities, of course, nothing much will be accomplished probably due to short staffing...work in LTC and unfortunately see this problem more often than I'd like.

As with all professions you have people that need to find another career. As nurses we are obligated to protect all patients. If you see a nurse abusing a patient either verbally or physically you are obligated ethically and legally for that patients safety. If you see abuse of a patient you must protect the patient and have that person removed from the unit. This is a black and white issue.

Maybe it's time for an 'intervention' of sorts with this guy?

If a whole group of you confront him that he has a problem and needs anger management/counseling and you are reporting this to the BON, he can then possibly claim impaired status...but the BON will monitor him for treatment and future behavior.

If he won't, then they'll take the license.

What people do in front of others is only a fraction of what they will do behind closed doors! Document everything but be ready to have to "prove" what you've documented!

A co-worker and I have recently reported a nurse that told a patient he had no pain medication (she left his oxycontin sitting out at the nurses desk), and she told a confused resident to get his a** out of a room he was going into, and yet another, when reaching toward her, jumped from him and said,"Don't touch me!" How rude, disgusting and awful! But did she get reprimanded? No. I don't think so. But I am going to watch her and document her behavior. She is what gives nurses a bad name...

Julie

Just wanted to let all of you know what happened when we took our documentation to our manager. There were three of us who were keeping documentation on this nurse. He tried the line that we resented him because he is male again, but the manager didn't fall for that. He was given an indefinite leave of absence and told he has to get into an anger management program or counseling. Since this has been a change in his behavior, we are all hoping that he gets his problems straightened out. He is very knowledgable, and at one time was an asset to our unit. Right now he is very angry with the three of us and our manager, but I still hope he gets his act together and can come back to work.

Maybe he will see things differently after the anger management course. You guys did the right thing for everyone. Things are tough out there...but it's wrong for us to take it out on patients or each other, IMO.

Hope he's going through something he can 'work himself out of', and maybe come back with a new outlook. :)

Specializes in LTC/Peds/ICU/PACU/CDI.
originally posted by prn nurse

i'll tell you what to do with your documentation. send it to the board of nursing. this nurse needs to have his license revoked. and i'll tell you why. an ill patient is extremely vulnerable to all kinds of abuse. and if a nurse abuses patients in the hospital enjoinment, what do you think he is capable of in a home nursing situation when there is no one there but the nurse and the patient? many sick people have been victimized by the likes of characters like this who should never have received a license to begin with. a nursing license is not a license to prey on the sick and vulnerable. nurses have stolen sick patients $$, checkbooks, narcotics, furs, etc. they have beat them, medicated them into unresponsiveness, starved and tortured them.

to complain to the supervisor and have him fired is of no use. that is akin to the bishop firing the pedophile priest....the abuser simply moves on to a new victim pool.

nursing is a profession of honor and trust. fellow nurses have a duty to inform the board when one of their own is not to be trusted around the sick and helpless for fear he'll take advantage of them. you will sleep better and make yourselves, your families, and co-workers proud to know you refused to "look the other way." we are not a "gang"

whose "code of honor" includes silence to protect a sleazy, victimizing nurse.

there definitely certain standards that our profession requires....truth, trust, & honesty...prn nurse is absolutely right!

my only concern would be: if a nurse loses their license because he/she isn't liked by their co-workers...you'll be surprise how some people have gone out of their way to get at or rid of someone...i just wouldn't want to see anyone lose their license as a result of a witch hunt.

As long as this nurse completes a course of counseling this will not go to the BON. And we did not go to our manager just because we didn't like him As a matter of fact, I always considered him a friend, and struggled with my decision to go to our manager. I only hope that he will eventually understand why we did what we did. No matter what my personal feelings for someone, my patients always have to be my priority.

Specializes in LTC/Peds/ICU/PACU/CDI.
originally posted by rninicu

as long as this nurse completes a course of counseling this will not go to the bon. and we did not go to our manager just because we didn't like him as a matter of fact, i always considered him a friend, and struggled with my decision to go to our manager. i only hope that he will eventually understand why we did what we did. no matter what my personal feelings for someone, my patients always have to be my priority.

...looking to get rid of him because of personal dislikes...i was generally speaking when i mentioned about witch hunts. in no way was i suggesting that you guys were doing this...god, if i did...i'm terribly :sniff: sorry rninicu!!!

I think we all agree RN in ICU did a good thing for her coworker who was out of control. :)

Moe, as I read your post it made me think of gossip and how dangerous it can be...and how hurtful it can be...whether the info being spread is false OR true. And not just gossip about bad practice issues but personal stuff too (affairs, drunkeness, etc.) I've sure heard some nasty stuff gettin' spead around my hospital...eek...:(

There seems to be a gossippy group in just about every facility...who love to know everybody's business and spread stories...I try to judge people only on what I MYSELF see so I don't get sucked in by mean spirited people spreading stories about 'so and so'.

You're right, Moe, witch hunts do occur and gossip can harm good people. We certainly must be careful. :)

+ Add a Comment