Allnurses, when was the first time you heard someone referred to as a client instead of a patient.
So, I'm starting an ASN program in August but I am taking pharmacology right now. I've noticed that instead of referring to people as patients most of the recently published books refer to them as clients.
To me, a client is someone with whom you have a business relationship and it implies that there is a significant customer service aspect to that relationship. It's a phrase I thought I would leave behind after leaving retail.