Re: What would make you feel appreciated on the job?
I was thinking about this very topic this afternoon. Meaningful recognition is a cornerstone of healthy work environments. To me, meaningful recognition is
not the patronizing email sent to "the staff" after a particularly horrible shift telling everyone, whether they were involved or not, what a great job we do and how much our hard work is appreciated. I would be thrilled to the soles of my feet if my manager came to me and said, "I really like the way you interact with families and how carefully you explain things to them. That's a special quality," or some other comment that reflects my approach to my job. (I work peds critical care.) That would tell me that she has actually paid attention to what I do. But that kind of feedback is never proffered by our management. I hear it from coworkers and former coworkers, and I won't say that their feedback isn't important to me - it really is - but if I chose to change jobs, my potential employer would be talking to may manager, not my friends. A couple of years ago I was assigned to attend a training class that I had no interest in involving myself with; they had asked for volunteers to take on this particular specialty role, and I wasn't one but I was signed up anyway. When I was called into the office to discuss my umm... displeasure, I was told that the voluntary factor had been discarded and that all the nurses who were frequently assigned the resource nurse role were required to have the training. (We are supposed to have two transport nurses, an admitting nurse and a resource nurse who helps with admissions, mentors new staff, covers breaks, attends codes and acts as the charge nurse when the charge nurse is off the unit.) The look on my manager's face when I told her that was very interesting since I hadn't been the resource nurse in more than 6 months was quite funny. "What do you mean?" she said. That's how much attention she pays. And this is the person who can make or break my career.
I would also love to see our management actually address problems instead of ignoring them in the hope that they'll just go away. We have a nurse on nights who is a bully. We have a handful of nurses who are always given the best assignments and privileges the rest of us don't get, and another handful who are always singled out for the nasty assignments. There's another nurse who comes to work in chinos, a long sleeved t-shirt, motorcycle boots and an oilcloth vest that we know darned well she wears in the barn when she's milking cows. At the same time others have been instructed not to wear anything but scrubs... Never mind the nurses whose practice borders on dangerous, or the new nurse who is getting busy with one of our residents in the call room when she works nights... None of these things is ever dealt with.
Anybody looking for a good peds nurse?
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