Most heart felt moment, mmm, I was 32 with 2 young children working in a trauma hospital with a burns unit. One of the burns patient's we had at that time, was a young women, my age, with the same first name as mine, who had 2 young children approx the same age as mine.
She was in the burns unit with something like 80% burns to her body that she had received in a car accident. In fact, she was initially thrown clear of the car in the accident, but her children were trapped in their child retraints, in a burning car. She freed her children and in the process received those burns. Her two children had burns too, but no where near the degree that she had. She died.
To me she was a hero, she did what any mother faced with that situation would do. Caring for a woman with the same name as mine, being the same age as me, with children a similar age to mine, made her situation and death so very close to me. Even now, 10 years later, I am writing this down with tears pouring down my cheeks. Some patient's you never forget. May she RIP.