welcome to the hilton...please dont forget to tip your waitress - page 26

i have no idea where the er is getting these people from but i wish theyd send them back...lol they are sick..yes...but for goodness sakes! i cant raise the head of my bed (i can however use... Read More

  1. by   southernbeegirl
    Quote from Marie_LPN, RN
    Last night a pt. wanted something to drink. Not just ANY drink. She wanted the new Coke with Lime. Oh and make that DIET please?

    Needless to say i told her our prune-juice-storage fridge does not seem to have any Diet Lime Coke. And she was SURPRISED we didn't have it! But i was dying to say "Ya want fries with that??"

    I work rehab, LTC. had this patient admitted on a saturday. as soon as she was off the stretcher she wanted something to eat. ok no problem until she said "i want some soup but i dont eat the canned stuff. i only eat homemade and i would like some chicken and rice soup". haha you should have heard the dietary dept on that one!

    same pt. unbelievable demands. so much so that i did something i'd never done in my life...i called the vice president on call and asked if he could come help us by talking to her because i was getting nowhere with her and she was verbally abusing the staff.

    he came right there. recovering customer service is very important, you know.

    after being in her room over an hour and a half...changing bed linens...heck, he even changed the picture hanging on the wall to try to please her!...i saw him walking thru the nurses station with some kerlix in his hand. him not being a nurse I asked what he was doing and he said "i'm going to put this over her mouth!" thought i would die!

    next day she discharged AMA. same VP and nursing assistant helping her walk to the car from the door. she pretended to stumble and then started yelling that she fell and they made her fall. she hadnt even lost her balance, let alone fell. she demanded to go to the ER because she fell. VP told her to go ahead, she was no longer our pt. she wanted transferred in an ambulance and told him "and you will pay for it because you made me fall".

    when he refused again, she called the police on him! the police told her, while she was on the phone with them, that she would have to call the ambulance herself and that it wasnt a"police" type situation.

    she was yelling and threatening to sue. as she was screaming he quietly told her "btw..we have cameras all over our facility and your "fall" was recorded". ha! she shut up and got in the car, lol
  2. by   Djuna
    You know we laugh about the 'nurse as a waitress' but behind the laughs is the reality that the way we are treated harms our psyche as human beings. So many nurses have physical and emotional problems that can be directly linked to the appalling disrespect and disregard of us as people.

    The positive effects of the sweet kind people we care for is negated by the nasty self centred mean spirited people we have the distinct displeasure in looking after.

    I can honestly say I absolutely hate nursing, it is a menial job and can not be called a profession.
  3. by   CrunchRN
    "I can honestly say I absolutely hate nursing, it is a menial job and can not be called a profession."

    Oh boy, now you've done it!:trout::trout::trout::trout::trout:
  4. by   southernbeegirl
    I have to admit that I am disgusted with the way nurses are treated. see my thread "unbelievable family members" for my story of crazythumblady that tried to pull my thumb off my hand.

    the way we are treated by family members AND upper management is enough to make me want tobe a garbage picker upper.
  5. by   Djuna
    Quote from CrunchRN
    "I can honestly say I absolutely hate nursing, it is a menial job and can not be called a profession."

    Oh boy, now you've done it!:trout::trout::trout::trout::trout:
    I have days where I do see it as a profession and I like my job, but more and more I am seeing a trend towards 'customer service' which breeds a sense of entitlement and the idea nurses are just there to do whatever is demanded of them.

    I have been a nurse for quite awhile and we have come a long way from being Doctors handmaidens but closer to being the general public's whipping boys. There is a general lack of understanding and respect for what we do. Working in the ER I am more exposed to the nastier side of human nature in many ways.

    All in all the only reason I stay nursing is for the standard of living it gives me. Nursing has made me a true misogynist which is sad really.

    "Scratch any cynic and you'll find a disappointed idealist." George Carlin (1937-2008)
  6. by   CrunchRN
    Quote from Djuna
    I have days where I do see it as a profession and I like my job, but more and more I am seeing a trend towards 'customer service' which breeds a sense of entitlement and the idea nurses are just there to do whatever is demanded of them.

    I have been a nurse for quite awhile and we have come a long way from being Doctors handmaidens but closer to being the general public's whipping boys. There is a general lack of understanding and respect for what we do. Working in the ER I am more exposed to the nastier side of human nature in many ways.

    All in all the only reason I stay nursing is for the standard of living it gives me. Nursing has made me a true misogynist which is sad really.

    "Scratch any cynic and you'll find a disappointed idealist." George Carlin (1937-2008)

    Djuna,

    I am not a hospital nurse, but I do not disagree with you at all. What you have to deal with boggles the mind. This focus on "customer service" vs. quality care is a huge error. And for quality care the nurse needs to be respected and in charge and supported by her facility. That will ensure quality care.
  7. by   Djuna
    Correction to previous post (which I can't edit),I meant to say misanthropist, not misogynist.

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