It's situations like that that turn hospitals into hotels. It blows my mind how you have family members asking for - or in some cases demanding - things for themselves. I cannot tell you how many times I have been ordered to "get me a blanket"...okay, because you're not even a patient, and besides your relative, I have 4 other patients that need my attention too. The blankets are in the closet, help yourself! We have unlimited visiting hours too, but it's adults, not kids. It just makes me so mad sometimes!
Last night I got a transfer from another unit. Another nurse was supposed to get this person, but on her side of the unit, the only room that was empty was a semi-private. The family came down to "check out the room" and flat out refused to let the pt come there, even though we told them that there would not be another pt placed in that room with him - we were full staffing-wise, and couldn't take anybody else. Well, as luck would have it, I had a lady who finished up her chemo and went home, and that was a private room. They "agreed" to let him come to us if he could go into that room instead. Like it was some big privelage for us to get to take care of him.
I have no problem with visitors when they behave themselves, but let's get real! When they start interfering with the nurses' job (and filling out negative surveys based on THEIR experiences rather than the pts), soemthing needs to be done. I wish they would set a limit on a number of visitors that can stay past 9pm or whatever. Serisouly, we get entire extended families sleeping in the waiting rooms and they do nothing about it! Okay, if there are so many visitors that they can't all fit into a room, there are too many visitors!!!!!
Ooh, sorry, I guess you touched a nerve there, lol! :spin: