Twelve babies on my Level II Unit...what do you think about this?

Nurses General Nursing

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Hello, all!

I am a seven-month old nurse, for those who don't know me. I float between a Level II transitional nursery and a Level III Neo-ICU.

The other night, I showed up at work for a twelve hour night shift and immediately began receiving pitiful looks from the staff. After two hours, I still couldn't figure out why. Finally, one of the nurses who was to leave at eleven said, 'I hope you brought your lunch tonight...' and rolled her eyes. I said, 'What is going on here? I have been getting looks from you guys since I walked in the door.' She said, 'Oh, nobody told you?' I was like, um, NOOOOOOOOO, could you be so kind as to enlighten me? Well, when she told me that I was the ONLY NURSE AVAILABLE TO STAFF MY LEVEL II THAT NIGHT and that they couldn't find any help for me, I almost started crying.

Apparantly, because of the fourth of July holiday, some genius in management (I will decline to say exactly who) gave a few too many people off. PLUS three nurses who had been scheduled to work, including two for my unit, had called in sick at the last minute. (I KNOW that at least two of them called in because they went on vacation without telling anyone, as they have a tendency to do frequently and without warning.) Not to MENTION that nobody was available to be pulled from other units, which were also suddenly short-staffed for various reasons, including but not limited to those above.

After another hour of fretting and calling the staffing office multiple times, it was finally decided that our section manager would come in to work. She had worked that morning and had gone home at three. It was now ten o'clock. We have no CNA's; two of them quit a few months ago and one of them is pregnant and works day shift only. Just as I began to breathe a TAD bit easier, because I know that six babies is horrible on our nursery (I had six about two months ago and I was just running ragged and praying that the babies don't get sicker than they are- it's really a quality and safety issue. With total care patients, as babies are, how can you give them what they need with only ten minutes per baby averaged over the evening?? Anyway, I figured with our manager working with me, I would get through it because she is organized and experienced...) it was then determined that she would have to go help staff our Level III across the hall, who had a one-to-one baby and was expecting a new admit from L&D any minute. Obviously, Level III was priority, because those babies were sicker and more critical, and I am not upset that THEY were adequately staffed. If it has to be one or the other, it's Level III all the way with me. However, I was...well...upset...to put it kindly, that I was ONCE AGAIN the only nurse available for the twelve babies on our unit.

I am a new nurse, and have only been out of orientation for four months, but despite my natural lack of knowledge this seemed WRONGWRONGWRONG to me, though I cannot cite a specific rule or law to back myself up. At eleven on the dot, it was decided that a nurse from Peds would be pulled and a pool nurse would come in- one would come to us, with 12, and the other would go to Level I, who had 27 babies and two nurses.

The nurse who came to my unit was a girl who graduated with me in December. We had both been hired in the NICU and began orientation, when, after four weeks of maternal/child and NICU dayshift orientation, during which we had about two-three babies each so that we could acclimate to the unit, she failed her NCLEX. She was already an LPN with adult M/S experience, and she was moved to Peds until she could successfully pass her boards. This was about six months ago. She had not set foot on my unit for six months, and also had gotten used to Peds, whose unit is run completely differently than my own, right down to the flowsheets. I was assigned the charge nurse duties, and between the two of us, we were supposed to get through the night.

Well. Whatever hope I had of making it unscathed was shot to hell as I quickly realized that she remembered NOTHING about NICU or babies and had not a shred of knowledge that could help me in any way. It is not a personal thing- the girl is very sweet and I used to eat lunch with her all the time when we were orienting together. However, she needs a terrific amount of reassurance ALL THE TIME, and when I wasn't doing her work for her because she didn't know something or was panicking or couldn't remember what this or that meant, I was patting her ego and telling her how good she was doing considering the circumstances and that she should just stop worrying and do what she could. Priorities. Make sure they're breathing. Feed and change them. Medicate them. All the rest takes a back seat.

Despite my attempts to help calm her and direct her care, she insisted on doing chart checks from eleven to four in the morning.

FIVE HOURS TO CHART CHECK SIX BABIES.

Um, I'm feeling hysterical here, so will someone please tell me how this is possible????????????????????????

(this is the sound of me screaming at the top of my frustrated lungs, much like the babies who screamed the night away, creating a cacophonous and in retrospect somewhat amusing soundtrack for the evening, until seven a.m. on the dot when they finally went to sleep...day shift came in and could only comment on how cute and precious they all looked, while I considered jumping from the window to a messy death on the sidewalk...but I digress.)

The entire night I did not sit down once. I did not leave the unit. No break. No lunch. Nothing to drink, although I did once cup my hand under the faucet and drink what little water I could hold while running past the sink. No bathroom. I was a wreck inside, and amazingly, managed to hold it together and bust ass so that by six thirty a.m. my care was completed on my six babies, and I had a half hour in which I could devote myself completely to helping her finish all that she couldn't do, which included charting (she had only charted one set of vitals for a new admit in all eight hours at that point), starting an IV on a baby who needed stat medication and fluids, reviewing her flowsheets looking for meds that hadn't been given, and drawing labs (She couldn't do a heelstick for a CBC!) on five of her babies. One nurse came from Lev.III to enter orders into the computer for us at six forty-five, and another came to draw a CMP/Bili Panel/CBC etc. on another one of her babies, and one of the babies had no labs drawn at all, which brought on yet another pleasant conversation with a bunch of green-footed third year med students who couldn't understand why we 'f*cking nurses' hadn't been able to draw blood on their baby who was a near-term feeder-grower. Someone hand me a gun. I could go on for hours. I'm sorry, it seems that I have. Forgive me. I finally left at seven-forty and discovered that my car's front windshield had been smashed to bits outside the hospital because I was parked in the path of vandals (and only because the hospital had no parking availablity, due to the fact that employees who quit or DIED thirty years ago were not removed from the parking list, and thus their empty spaces sit forever unused on the slim chance that they will raise their worm-riddled corpses from the ground and drive to work just for the hell of it). Two-hundred and fifty bucks out of my tight wallet was the only thing I got after all of that. No, I must correct myself. To their credit, I got a call at eleven yesterday morning, disrupting my much-needed sleep after four days straight of working in hell, during which my section manager offered me overtime if I came in to work. OH. MY. GOD. I'm becoming a firefighter. It has been decided. Anyone want my new stethoscope? I just bought it but suddenly, looking at it makes me want to vomit. Thanks for listening.

I can't even spell my own name. Look what they've done to me.

Oh, not to mention that when I came home, my husband yelled at me and told me 'F*** you' about ten times when I refused to do anything but go to bed and sleep. I have a migraine.

Specializes in ER.

Kristi- just wanted to add my voice to all this good advice. To get nailed by our employers is one thing, and seems to happen all the time, but your husband should have apologized and made you supper when you got up. If he didn't he is an ass IMHO.

How did your next night go at work-and did they thank you for pulling through so well? And is that float EVER going to come back to help on your unit? (I think not)

Kristi:

I just wanted to see how you are, how you are feeling, what you've done to follow up about the horrendous situation you were in.

I hope you did something nice for yourself, and I sincerely hope you don't have another night like that again.

Take care.

;)

Specializes in NICU.

Thank you, all of you, for your wonderful advice and sympathy. I was feeling like major crap after all of that, and needed a couple dozen shoulders to cry on! I did submit an incident report and a letter to my supervisor, though from the response I got I am not holding my breath for much action. I am currently looking for employment at another facility, but unfortunately, no one seems to be hiring for NICU at the moment, so until then I will just have to deal with it and use it as a learning experience. As for my husband, well this is an issue too lengthy and too depressing to get into on this board, but let's just say that I'm feeling pretty lonely at present and have been spending waaaaay too much time on this board reading new posts in an effort to cheer myself. ;>) Thanks again for all of your support. I feel like you are all part of my family. I appreciate everything you've said.

:kiss

Kristi:

That kiss is for you... and I'm sending you many cyber hugs also. I hope you will find what it is you're looking for, both professionally and otherwise.

It sounds like you definitely need a break....

where are you again? I'll bring the beer and some cool people and we'll have a party just for you.

:p

Specializes in Perinatal/neonatal.

Well Girl,

You work at a well known hospital (no, I'm not even from New Orleans, but I have heard of your hospital!) and it's major busy all the time. You couldn't leave because they didn't even tell you the conditions in which you'd be working until AFTER report was given probably. All in all ...stand back and look at what you've endured....if you aren't a super nurse, then I don't know who is. :kiss Sorry about you crabby hubby and the villains who broke into your car...some days are just straight from the pit...what can ya say about it?:mad: You did the best you could and I'm sure you have learned a lot about yourself in the process. Now....Don't let them do that to you again:)

Take care~Angie

kristi you need to look for a better place to work, no place should dump on you like that. i know it has happened to me way to many times it is very dangerous for you and your patients. hope i never end up at that hospital.

as far as the husband goes, you should not tolerate that ever,kick him where it hurts.

I hope this is not how you really think All men should be treated

"A man is like a fine wine. He starts out raw, as grapes do, and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with."

because unfortunately no matter how much you stomp a person they usually wont change

Dear NICU Nurse,

It is 7/2007 and I have read your nightmare experience in the NICU! I am so sorry that all of this happened to you! I trained as a student nurse in the NICU last year for a few weeks. My assigned RN told me to get at least one year of Med/Surg experience before applying in the NICU for comfortability and safety on all levels if it is my desire to work NICU.

I totally give proper kudos to you for managing such an incrediblely stressful and potentially dangerous situation. The blessings were with you that night.

Also, I am impressed and love the support of the other nurses to you. I am a five month nurse and I have definitely learned from your experience. Thank you for sharing your experience with us and it is certainly an eye opener for us newbies!

I am an LVN and please know that alot of us would have functioned well with you, had more confidence in ourselves and been able to properly assist you in the NICU! I copied your posting and sent it to my NICU instructor, who is an absolutely wonderful instructor and person. I will be curious to hear her perspective on your NICU experience.

I hope that you read this thread someday and post what happened in the aftermath.

Peace to you NICU Nurse,

Nurse Smiley

Specializes in L & D; Postpartum.

I'vew used the term "shift from H*ll" many times, but you've redefined it. Man, oh, man!

We have an Unsafe Staffing Report form which I encourage nurses on my unit to fill out. Others are right. You MUST take the time, while all this is fresh, and do some kind of written report. And it needs to go to: your nurse manager, your DON or CNO or whatever they call it at your place, Human Resources, AND don't forget the big cheese: the CEO. They all get a copy and you must retain one as well. If you have a union, get them involved ASAP.

I heard last night that our Nurse Manager is telling our nurses that if they fill out one of our forms, it will mean the end of our 1:1 labor nursing ratios. I'm telling them that is a threat. Once our paitents get their epidurals (and 90 percent do) and that same 90 % are on pitocin also, they become 1:1's if they weren't already.

My stance is that if there's no report, then the problem never existed and that's why they don't want a paper trail.

Don't let them tell you they had nobody else. Call that DON or CNO. That's right. Wake them up and let them find you help. Get those sorry med students in there for some hands-on learning. If you have med students, you must have residents on duty as well. And they needed to see what you were up against. It will make them better doctors if they've been in the trenches with you. (Thirty years here of working with residents. There are those who know the nurses can teach them stuff they'll never learn in school and those who think they are so above that information. Doesn't take long to figure out who is in which group.)

You've got our support here, and I think you deserve, no make that earned, a long and very expensive bit of time at a day spa!

Bless you. But I agree: don't let this happen again.

Specializes in Perinatal, Education.
Thank you, all of you, for your wonderful advice and sympathy. I was feeling like major crap after all of that, and needed a couple dozen shoulders to cry on! I did submit an incident report and a letter to my supervisor, though from the response I got I am not holding my breath for much action. I am currently looking for employment at another facility, but unfortunately, no one seems to be hiring for NICU at the moment, so until then I will just have to deal with it and use it as a learning experience. As for my husband, well this is an issue too lengthy and too depressing to get into on this board, but let's just say that I'm feeling pretty lonely at present and have been spending waaaaay too much time on this board reading new posts in an effort to cheer myself. ;>) Thanks again for all of your support. I feel like you are all part of my family. I appreciate everything you've said.

Become a travel nurse ASAP and come to California where we have staffing ratio laws and a shortage of NICU nurses. Come alone and that may help with the start of solving the husband issue as well ;). You wouldn't be the first travel nurse to be getting out of a bad situation. I have seen some distance work wonders for some who end up relocating permanently and become much happier. Teaching hospitals in July are almost unworkable. I hate July at work. Wishing you better nights in the future. Maybe you need a crappier car that the vandals won't touch? I walked out to the parking structure after a long night last year. Every car in my row had windows smashed out excpet mine. I guess they weren't interested in old soda cups and a box of tissues from my old minivan! :lol2:

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