What is your definition of this? Does your facility do something different to make this possible?
Our scores (yes, those!) came back a few days ago. We scored in the high 90's for teaching and discharge information (thank you very much. That is my job!
) timely with answering lights. Pain was down in the 70's. We need more eduation to certain nurses who are paranoid and stingy with pain meds.
What got my attention (and nurse manager) was this score.
"Treating the patient as a whole", the score was in the 60's. Of course we want that higher. There will be a staff meeting on this next month. This is the third month in a row it has been low.
Our staffing is good. 3-5 pt's on any shift. We have CNA's, so nurses aren't exactly completely overwhelmed.
I want input.