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Things You'd Like To Tell Visitors . . . . and get away with it



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No. 160
from bigredrn57
Old Jul 04, 2009, 10:13 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
If you know so much. What are you doing here? I can't help people that won't help themselves
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No. 161
from macspuds
Old Jul 04, 2009, 10:14 AM

Smile Re: Things You'd Like To Tell Visitors . . . . and get away with it
<P>for Virgo. RN:</P>
<P>Upi sound like my kinda Nurse. You have the most valuable weapon against battle fatigue- a sense of humor!</P>
<P>Good for you.</P>
<P>macspuds</P>
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No. 162
from pink2blue1
Old Jul 04, 2009, 11:09 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
o the family members/friends of patients who walk out of the patients room and up to the nurses station because they need something : PLEASE use the phone to call me, that is why I put my portable number up on the white board in your room. Ugh.
They are classic for saying Oh I didn't want to bother you. DUH! CALL ME it's my job to be bothered for an IV pump that has been beeping for 45 minutes and you have sat there and pushed the silent button for 45 minutes before deciding I should be bothered? Now the site is bad and I have to stick you again....DONT TOUCH THE PUMPS!

Oh I could go on and on....our hospital has private rooms and allows family to stay over night.
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No. 163
from Ruby Vee
Old Jul 04, 2009, 11:30 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
Originally Posted by macspuds View Post
I am beginning to wonder what planet we are on vrs, families of patients/
Some of this stuff surprises me and perhaps it is me that has been on another plante.
Why is it that I cannot seem to remember some of this. Are times changing since I was charge Nurse or have I just had the very best staff ever. I'll bet that it was the later. They might have taken care of it before I had chance to stumble over it for fear of finding bodies strewn all over the unit and the rest put in a room marked families that have overstepped so and sos boundaries.
macspuds

Treating this as the serious question I doubt that it was, YES. Things have changed a lot since you were a charge nurse. (How long ago was that, anyway?) I'm assuming that you left your position before Press Gainey gained supremecy, while healthcare was still healthcare and not "customer service" and while we still took care of "patients," not "clients." The idea that we're in customer service rather than healthcare has turned our patients into entitled, suit-happy clients who want to "have it their way" each and every time. And sadly, their families are worse. Far from overstepping so and so's boundaries, they don't seem to HAVE any boundaries any more.

Yes, this thread was intended to be funny, but it was also intended as a vent thread. Because if I don't vent sometimes in a nice safe place like this, I might actually SAY some of those things to some deserving family member!
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No. 164
Old Jul 04, 2009, 11:42 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
If you insist on staying the night with your ill mother, please, please do not walk in the hallways with bare feet and in your nightie! You're creeping me out big time. Go home and let your mother get a good night's rest.
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No. 165
from anonymurse
Old Jul 04, 2009, 11:43 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
Originally Posted by Pepper The Cat View Post
I think times are changing. I've been nursing over 20 years. It used to be, when visiting hours were over, people left. Now, they just stay on like its their right.
Society has changed into a very "me" society. If someone doesn't like the rules then they ignore them. When they want something, they want it NOW. People are no longer able to wait for anything. They only care about themselves. They don't care that the pt down the hall is coding and you are trying to save their lives - Grandma wants a drink of water NOW and she should not have to wait.
You're right. I think this is a management thing. Non-practioner administrators don't understand the patient-practitioner relationship. They understand only the customer-merchant relationship. So they have undertaken to remodel health care according to that model. The end result is many patients and relatives treat all personnel like waitresses and cashiers (and certainly waitresses and cashiers shouldn't be treated as they are these days).
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No. 166
Old Jul 04, 2009, 11:46 AM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
and another thing...when I tell you to call for help when your Mother needs to go to the bathroom and you end up taking her out of bed and taking her yourself, DON'T blame me when she falls!
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No. 167
from ShayRN
Old Jul 04, 2009, 12:06 PM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
If you call for John Smith and I tell you I don't have a John Smith in the facility, don't call back 4 times with 4 different people asking the same question. His name isn't Smith, his name is John Doe. I can't help if if you don't know the patient's last name, maybe you don't know him well enough to visit anyway.
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No. 168
from ncthavoc
Old Jul 04, 2009, 03:45 PM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
Originally Posted by travel50 View Post
There are no visiting hours at our nsg home. So Ms. M's son, who just got out of prison, can show up at 2am, drunk, screaming b/c mom STILL isn't up and walking. I really want to say, "No S____, Sherlock! While you were in prison, mom had a bad car wreck, then a stroke during surgery, and now she is nonresponsive with a trach and a peg tube." But then what do you say after you tell him this (minus the No S___ Sherlock part), and he says, "Well, I'll be back tomorrow nite, and by God, she'd better be up walking, or I'm gonna sue the hell out of you guys." (This said as he is leaning on the wall to avoid falling in the floor) Unfortunately, he is not a drunk who forgets what he said, so the next nite he is back, less drunk, with the same thing.

What in the world do you say to such ignorance?
Thats easy! <pointing at the pathologically antisocial personality disordered relative> That's him officer....
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No. 169
from JoPACURN
Old Jul 04, 2009, 05:55 PM

Default Re: Things You'd Like To Tell Visitors . . . . and get away with it
Ma'am, I'm sorry I cannot give you any information about Mr. So and So....
I understand you love him and you're very worried because he didn't tell you he was having surgery. I understand he's the love of your life.

Why don't you call his wife and find out all of this information?....*click*...dial tone.......
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