The non-medical aspects of patient care

  1. How would you term the non medical parts of patient care? I'm a pre-nursing student, and I'm working on a paper about technology like the Caring-bridge type websites, the "concierge" nursing concept, use of television, etc. It's really for an English class, but I want to make sure I'm using the correct terminology. Any thoughts would be greatly appreciated.

    Also, if you have any other ideas of hot technology in this area, I would appreciate the suggestions.

    NC
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  2. 13 Comments

  3. by   TazziRN
    You mean ancillary services?
  4. by   LiveZen
    Thanks, I think that may be what I'm looking for. What types of services would you categorize under ancillary?
  5. by   Altra
    I've always understood ancillary services to mean radiology, PT & OT, dietary, etc.

    It sounds to me like the OP is asking about "nursing care" outside of meds, treatments, etc. In that case, PATIENT EDUCATION is a biggie. Am I on the right track here?

    I have not heard the term "concierge nursing" and I highly suspect the answer might raise my BP a few points, but I have to ask anyway ... what does this term mean to you?
  6. by   LiveZen
    The concierge nursing is a concept I found in the Nursing News section. It's a new thing some hospitals are trying....basically they have really nice rooms (fine linens, gourmet cooking, etc) for the patients who pay the big bucks. Honestly I think it sounds like a bad idea.

    This paper is just a small reasearch paper, so I'm just writing about some interesting services/concepts in the "non-medical" (still haven't figured out the right word...lol) areas of patient care. I'm sure a lot of people who aren't medical types aren't even aware that these services are available, so I thought it would be interesting as an informative paper.
  7. by   TazziRN
    Ancillary services includes any non-nursing department, including non-pt care: pharmacy, RT, dietary, housekeeping....anything outside of admin.
  8. by   canoehead
    I have no problems with a concierge, so long as it's not attached to the word nursing, or my job.
  9. by   VivaLasViejas
    Quote from canoehead
    I have no problems with a concierge, so long as it's not attached to the word nursing, or my job.
    :yeahthat:
  10. by   LiveZen
    Yeah, that seems to be one of the biggest problems with it. I can see why nurses would be ticked about having to be a part of that program. I sure wouldn't want to be! There have been a couple of postings about this conceirge thing over in the news section and general nursing discussion. Here's one of the articles:

    http://community.nursingspectrum.com....cfm?AID=22697

    Let me tell you, there was some action on those threads! (Sorry if I offended anyone by attatching the term with nursing, that was not my intent at all. I think that's what they called it in the newspaper article)

    Any other thoughts on what the term for these "extra" type services would be called?
  11. by   santhony44
    Are you talking about, say, giving a back rub rather than (or in addition to) a pain pill?

    If so, to me it's still nursing care!
  12. by   LiveZen
    My paper is going to highlight some of the "non-conventional" services that are becoming to be available for patients.

    Currently, I am thinking of:

    -The controversial concierge system

    -Television and its use in pediatric and adult hospitals (some recent studies on this over on the news board)

    -The availability of patient update sites like CaringBridge

    Sorry if I wasn't clear in my earlier posts. I'm just two classes away from starting nursing school (March 2007), so I'm kinda new at this stuff. ;o)
  13. by   maolin
    "adjuvent" maybe?

    I think I see where your going with this - the perks a facility offers in addition to basic nursing/medical care. Jacuzi tubs in an LDR room, plasma tvs w/ premium cable channels, dvd player, internet svcs, on demand room service meals.

    As a nurse, this stuff is a bit scary - overboard, unecessary. Next thing you know, the nurse isn't the caregiver, but the server. You may not want to make the environment too comfortable as they won't want to leave!

    However, as a patient, these perks can be nice and make a difference in recovery - decrease stress of the hospital stay, decrease need for pain meds & entertaining lonely, bored sick people. When I was hospitalized, I loved the room service and ability to pick what I wanted and when I wanted it (I don't care for eggs anytime, but especially not at 0700!). I was fortunate that DH brought in some movies and the laptop to pass the time and offer a distraction (a week of bedrest is no fun!).

    Pedi units offer video games & playrooms - why not some creature comforts for adult populations?
  14. by   LiveZen
    The term adjuvent is a lot closer to what I'm thinking of....thanks!

    Yeah, I do see where you're coming from on the peds vs. adult care. I volunteer at a mid-sized Children's Hospital in Ohio.All of the in-patient rooms have flat screen wallmounted TVs...most of them have Playstation 2's (which are also DVD players)...we have an in-house movie channel that shows kid friendly movies (ones not too long out of theaters!)..we have a daily craft time and three playrooms...even the ER rooms have Nintendo systems and TVs...the food menu is geared towards what kids normally eat.

    Could it be that hospitals need to focus more on the general adult population's entertainment/engagement and not just that of the upper-classes? Maybe it's time for more services for them? How about movie channels for the grown-ups? Or meals that are like what adults normally eat? Or a department similar to the standard Child Life dept of children's hospitals?

    I'm sure this is a topic that will not be going away soon. I think it's very interesting, hence choosing the topic as my paper. I am really excited about nursing (Starting nursing school in march) and am loving finding ways to integrate learning nursing stuff into my other classes!

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