The math doesn't add up - page 5
I'm a math person, so it really bothers me when my manager asks us to do an additional task or duty without subtracting a current task or duty. The math doesn't add up. Our current duties take up... Read More
Dec 9, '12Quote from Spidey's momI understand the bereavement card thing. I hate they took our packages for ED infant losses. But you prove a greater point, there are times a "Thank You" Card isn't appropriate. If its done as an afterthought, it becomes kind of "thoughtless."Some of you are so funny - enjoyed most of the reaction on this thread. I will say as a L&D nurse, we sent out birthday cards at 1 year to all the babies we delivered. Keeping in mind we are a rural hospital and only did about 100 deliveries a year. Also as hospice, we sign bereavement cards each week for hospice families. But this is done at a team meeting. But as a nurse on the floor . . .in a busy hospital . . . this is crazy.
Dec 9, '12I usually tell patients goodbye and if I really liked them then I'll spend a few minutes talking to them if I know I won't see them again...tell them I hope everything goes well when they get home..maybe give them an extra bandage that they'll need and you just can't find at the store, or a clean urinal so they don't have to transport the stinky one. I think that's way more appreciated than a card, but I guess I could stop doing that and just sign a card instead so the math will add up.
Dec 10, '12Those thank you cards cost money. Now don't tell me, "It's only pennies per card" at the same time you're complaining about staff using too many supplies that actually benefit patient care and only cost pennies each. At the same time management tells staff that incremental overtime adds up, we have to clock out on time, can't clock in a minute early, they tell us that "just a few minutes" here and there for more random tasks on the to do list shouldn't affect us? If incremental time adds up when it comes to the budget, incremental time adds up when it comes to how much we can do in a day.
Dec 10, '12Quote from BostonTerrierLoverRNI had a stupid manager once that couldn't understand why I insisted on throwing the thank you card away instead of putting it in the send pile for a kid that likely would die about the time the card arrived at their house. Shows just how much thought some people (in managment!) really are putting into the cards. But yeah, it's ME that should get out of nursing because I'm too lazy and whiny to sign a card.I understand the bereavement card thing. I hate they took our packages for ED infant losses. But you prove a greater point, there are times a "Thank You" Card isn't appropriate. If its done as an afterthought, it becomes kind of "thoughtless."
Dec 10, '12Altered Thought Process R/T Customer Driven Healthcare AEB Stupid Priorities by Administration that defy logic. Now if I knew how to finish this care plan we could change the world!!!!
My ex-wife "whined," we complainFYI Trublue.Last edit by BostonTerrierLoverRN on Dec 10, '12
Dec 10, '12People want their nurses to be competent, caring, and really on the ball. They want them to be genuine. It's the personal one-on-one that matters most--when it is needed most. The TY card approach is just some kind of novelty thing, superficial extension of advertisement.
Do a great job and be real--especially when it matters most to pts and families. That IS what people remember. And when it has impacted them enough, they often will send their own TY/appreciation cards.
OK, a number don't; but there are those that do. And when they don't do that, they do remember those genuine moments. I do home care PT as well. The moms and dads tell me what they remember about this nurse or that nurse or this doc or that doc--both the good, bad, and the ugly.
But I think I made my point. A generic card will never say what being genuine and showing you really care will, period. End of story IMHO.
Dec 10, '12Sorry to have so many posts here, but it just dawned on me that this is like my mother standing there at discharge saying,"Now what do you say?"(with that look of "if you don't know what to say- you will get a reminder that you will never forget!")
It was fine as a Child to FORCE my "thank-you"s. But, as an educated adult I have fully developed the decision making skills to know when it's appropriate
I have learned one thing, some Administrations have too much time on their hands(some)Last edit by BostonTerrierLoverRN on Dec 10, '12
Dec 10, '12Their pile is a lot less than yours they have four things and you have ten things to do.
Dec 10, '12Quote from noyesnoWhat are you supposed to write... "Thank you for getting sick today and choosing to come to X establishment?" That is kind of preposterous.I'm a math person, so it really bothers me when my manager asks us to do an additional task or duty without subtracting a current task or duty. The math doesn't add up.
Our current duties take up a full shift. If you add something more, something else needs to be eliminated.
When my manager says, "I'd like you to provide the patient with handwritten thank you cards. These cards will take about 2 minutes to write and distribute per patient." She should also say, "therefore, you no longer have to complete for your patients, as those take about the same amount of time. From now on, I will write the care plans for you."
In regards to your actual "Math" question. I completely agree. Extra tasks should not be added unless some are taken or done away with. People can only handle so much a shift. (this goes for every job)
Dec 10, '12I am so creeped out by the idea of this. The last time I was a pt was when I caught swine flu. I doubt the nurse looking after me wanted to write a thank you note. More like "thanks for making me gown up in a sweaty plastic gown for an hour as I tried to cannulate you because you had no po intake in 3 days and a BP of 85 at home."
Eww, it is just creepy. Thank goodness I don't work in the US but in Australia where we still get chocolates and cakes from our pts as they leave and I just cleared the thank you board for a new batch of cards FROM PATIENTS!
Dec 10, '12The worst part of the thank you cards included a tear off piece where you could name the best nurse you had during your stay.
If it was your name then you got a $5 bonus for each one, it was soooooooo embarrassing plus there were nurses who would actually 'force' the pt to write their name so that they would get $5 plus if they had the most at the end of the month they got a bigger bonus!
It was almost like prostitution I felt
Dec 10, '12Isnt that why we write our names on white boards- so they can be reminded of who their awesome nurse is? sarcasm intended.
Yes - " thank you for choosing blabla institution . We have been honored that you chose us to provide you with very good care.
or how about the manager going around to the pts and asking if they have had very good care - umm yeah, like the drug seeker is going to give an honest answer on that one. Or the dementia pt lol
seriously- even hotels dont do this- we've gone way beyond the hotel mentality ....
Dec 10, '12We have those cards pre printed and we sign our name or write a message if you like.
Waste of time and silly. When I say thank you and take care at end of my shift that should be sufficient.
Anyone that gets these should know it's not personal nor heartfelt when you are "required" to do it.